BRM/BRM-BD

6 days ago


India Kotak Mahindra Bank Full time

Branch Relationship Manager

Department : Retail Liabilities – Branch Banking

Location : Vadakara, Kozhikode - Nadakkavu, Ernakulam, Kochi - Ravipuram, Kottiyam(Old Center Name), Thiruvalla

Position Grade : Deputy Manager

Job Role: Branch Relationship Manager

  • Sales of Complete Product Basket (viz. Banks and Investment Products, Cross-Sell Asset Products etc.)
  • Handle Customer Service Requirements like Account Opening, DMAT Account Opening, Grievances, Liability Product Selling, and Liability on product features, Cheque Book Insurance.
  • Speed and Efficiency of Service Given.
  • Going beyond the Professional need of the Customer by providing other Products. Enhancement of Customer Value.
  • Back-up to Relationship Managers holding HNI Relationship(s).
  • Customer Acquisition through Referrals.

Job Requirements:

  • Equal blend of Service and Sales orientation. In absence of Equality, prefer Sales Orientation as a Skew.
  • Thorough understanding of Banking.
  • Customer Retention.
  • Cost Efficiency through Process.
  • Graduation is mandatory.
  • Minimum 2 years of banking sales/portfolio experience.



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