Lead Engineer I- Innovation
5 days ago
Withum is a place where talent thrives - where who you are matters. It’s a place of endless opportunities for growth. and solutions to address their accounting, tax and overall business management and operational The Innovation team is seeking a Lead Product Engineer based out of our Bangalore Office The Senior Engineer is responsible for driving the technical strategy and vision for the Agile design. A good Senior Engineer is keen to get their hands dirty, actively helping the team They are responsible to ensure the technical implementation is in compliant easy to work with a sense of purpose and caring for their co-workers and whose mission is to help the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities. Overseeing 24/7 Support Operations: Manage day-to-day product support activities to ensure continuous, high-quality support coverage around the clock. supervising a team that operates in shifts to provide seamless support for users globally. • Incident & Problem Management: Monitor incoming support tickets via the IT Service Management system (e.g., ServiceNow) and ensure timely triage, assignment, and resolution of management efforts to prevent future incidents, in line with ITIL best practices. • Team Leadership & Mentoring: Lead a team of support engineers and specialists, providing guidance, training, and performance management. professional development to build a high-performing support unit. • ServiceNow Administration: Leverage the ServiceNow platform to track incidents, changes, and SLA Monitoring & Reporting: Define and monitor Key Performance Indicators (KPIs) and SLAs for support metrics and trends to stakeholders, using data to identify areas for improvement and to recognize outstanding performance. • Operating Procedures (SOPs) in line with ITIL or similar frameworks. loops with the development team to influence product quality and reliability. • Collaboration with Product Teams: Work closely with Innovation product development teams to through training or updated documentation) to support new product updates. • Knowledge Management: Oversee the creation and maintenance of support documentation, Continuous Learning & Training: Stay up to date with the latest trends in IT support, customer Conduct regular training sessions or drills for the support team (on new ServiceNow features, security practices, or updated support processes). Required Education Level: Bachelor’s degree or higher required in Computer Science, Information Technology, Management Information Systems, or equivalent experience. • Required Years of Experience: 8-10 years’ experience preferred (Product support & IT Experience will not be considered) • Microsoft Azure & Power Apps certification • Experience with Azure Development such as Azure Functions, Logic Apps, Application Work in an agile environment and participate in all agile ceremonies. • ability to multitask and adapt to shifting needs and priorities. • Complete timely, work items and document project deliverables, and test completed deliverables to ensure effective deployment and usability. • Drives alignment and consensus across interdependent teams and assists Tech Lead in Shift Structure: Rotational shifts to support 24×7 operations. Website: information, disability or because he or she is a protected veteran
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Lead Engineer I- Innovation
2 weeks ago
bangalore, India Withum Full timeWithum is a place where talent thrives - where who you are matters. It’s a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management...
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Bangalore, India Lululemon Full timeAbout lululemon: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products,...
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Manufacturing Innovation Lead
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Senior engineer i
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Engineer I
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bangalore, India lululemon Full timeAbout lululemon: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products,...
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Engineer I
5 days ago
Bangalore, India lululemon Full timeAbout lululemon: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products,...
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Engineer I
1 week ago
bangalore, India lululemon Full timeAbout lululemon: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products,...
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Engineer I
5 days ago
Bangalore, India lululemon Full timeAbout lululemon: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products,...