Head of academic operations

1 day ago

Gurgaon, India Tetr College Of Business Full time
As the Head of Academic Operations at Tetr, you will be responsible for overseeing the smooth execution and continuous improvement of academic programs across our global campuses. This includes managing faculty relations, curriculum delivery, student services, and logistical coordination. You will work closely with cross-functional teams to ensure a seamless student experience, while driving the operational efficiency of the program. The ideal candidate will be a strategic thinker with a strong operational background and a passion for education and leadership.
What you will do:
- Program Management: Lead the planning and execution of Tetr’s academic programs, ensuring that each semester’s activities, curriculum, and faculty interactions are delivered smoothly across global locations.
- Faculty & Staff Coordination: Manage relationships with faculty, ensuring their needs are met, and collaborate with the teaching staff to maintain the highest standards of curriculum delivery.
- Operational Excellence: Optimize academic processes and operations, from student onboarding to curriculum rollout, ensuring consistency and high-quality delivery across all locations.
- Global Logistics: Oversee the logistical aspects of running academic programs across multiple countries, including travel arrangements, housing, student services, and campus coordination.
- Stakeholder Management: Act as a liaison between students, faculty, and staff to ensure all stakeholders are aligned and well-informed about program developments and operational changes.
- Student Experience: Enhance the overall student experience by proactively addressing any operational issues, creating a supportive and engaging academic environment, and ensuring that student needs are met.
- Data-Driven Decision Making: Utilize data analytics to track academic performance, monitor KPIs, and make informed decisions on process improvements and academic outcomes.
- Compliance & Accreditation: Ensure that all academic operations comply with local regulatory requirements, accreditations, and industry standards.
Ideal candidates have:
- Bachelor's or Master's in Education, Business Administration, or related field; 6+ years in academic operations or program management, preferably in higher education or edtech.
- Proven track record in leading complex, multi-location operations, preferably in a high-growth or educational environment.
- Strong problem-solving and process optimization abilities; and excellent written and verbal communication
- Familiarity with academic accreditation and compliance across regions.
The Tetr Story:
Four years ago, we founded Masters’ Union with a bold vision: to revolutionize business education. We asked a simple yet profound question: If aspiring doctors train under seasoned physicians and budding lawyers learn from practicing legal experts, why shouldn’t future business leaders be taught directly by industry pioneers?
After all, can a lecture on Accounting 101 truly match the experience of analyzing real-world P&L statements?
Today, Masters’ Union boasts a one-of-a-kind curriculum led entirely by industry practitioners—CXOs, MDs, public leaders, and even Members of Parliament. In just four years, our flagship PGP in Technology and Business Management has redefined success, surpassing placement benchmarks of institutions like IIM Ahmedabad and ISB. Ranked among the top two B-schools in the country based on placement records, Masters’ Union has established itself as a leader in hands-on, industry-driven education.
This success revealed an even greater opportunity: the value of hands-on, entrepreneurial learning could extend far beyond India, offering transformative experiences to aspiring business leaders worldwide.
And so, Tetr was born.
Imagine a business program that goes beyond classrooms and textbooks—an adventure spanning 7 countries, with each semester offering a new destination and unique challenges. Picture studying at renowned institutions like NUS, SDA Bocconi, and IIT, while learning from global luminaries such as Dr. Edward Rogers (Former Chief Knowledge Officer, NASA), Mr. Faverine Stephane (Executive President, Estée Lauder), and Mr. Saud Swar (CBO, American Express, MENA).
At Tetr, the world becomes your classroom. From launching e Commerce ventures in Dubai to innovating tech startups in Silicon Valley, our students gain unmatched global exposure and real-world business acumen, making a tangible impact wherever they go.
Get acquainted with our remarkable inaugural cohort, the TETR TRIBE, featuring individuals ranging from TEDx speakers to national chess champions.
If this resonates with you, and you share our vision for a transformative education, we’d love for you to join us in building the future of business leadership.

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