Agency Account Director
7 days ago
About:
At Hawk eCommerce, we're not just a digital marketing agency—we're a powerhouse of innovation, creativity, and results-driven strategies. With over 100+ passionate team members, we're headquartered in Gurgaon and have a global footprint with wings like Hawk Eye in Dubai for social media and creative, Dot Media in Mumbai specializing in influencer marketing, and Xarterian in Gurgaon focusing on cutting-edge tech solutions.
Role:
- Build and maintain strong client relationships, acting as the primary point of contact.
- Manage client brands across all channels, including social media, ensuring consistent and effective communication.
- Develop and oversee communication reports, regularly updating clients on performance, trends, and key insights.
- Coordinate with internal teams to manage brand assets and deliver end-to-end execution of social media and other marketing activities.
- Handle client requests, issues, and feedback promptly and professionally.
- Ensure brand guidelines are adhered to across all client communications and platforms.
- Identify opportunities to enhance brand presence and propose strategic improvements.
- Manage budgets and timelines to ensure efficient delivery of all client deliverables.
- Stay updated on industry trends and innovations to advise clients proactively.
Qualifications:
- Proven experience in client account management within an advertising or marketing agency.
- Strong understanding of advertising, digital marketing, and creative processes.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple accounts and deadlines in a fast-paced environment.
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