Software Engineer

19 hours ago

India V-Soft Consulting Group, Inc. Full time

Key Responsibilities:

ServiceNow SAM Development & Implementation:

  • Develop, configure, and maintain ServiceNow SAM modules, ensuring effective asset lifecycle management.
  • Configure workflows, rules, and SAM processes using ServiceNow platform capabilities.
  • Implement software discovery and normalization processes.
  • Customize license metrics, entitlement imports, and reclamation processes in alignment with business requirements.

Integration & Support:

  • Integrate SAM modules with third-party systems such as SCCM, Active Directory, and other IT asset management tools.
  • Provide support for troubleshooting and resolving ServiceNow platform and SAM-related issues.
  • Develop and maintain integration scripts using JavaScript and ServiceNow Glide APIs.

Compliance & Optimization:

  • Conduct software license reconciliation to ensure compliance with vendor contracts.
  • Analyze software usage data to identify optimization opportunities and recommend cost-saving measures.
  • Ensure the organization's software assets adhere to regulatory and audit requirements.

Reporting & Collaboration:

  • Develop and maintain dashboards, reports, and KPIs for software asset tracking and compliance monitoring.
  • Collaborate with stakeholders, including IT, procurement, and legal teams, to align SAM processes with business needs.
  • Train and mentor team members on SAM best practices and ServiceNow functionalities.

Qualifications & Skills:

Required:

  • 5+ years of hands-on experience in ServiceNow development with at least 3 years specializing in SAM.
  • In-depth knowledge of ServiceNow SAM, ITAM, and ITSM modules.
  • Proficiency in JavaScript, ServiceNow Glide API, and ServiceNow development best practices.
  • Experience with software discovery tools and integrating SAM with enterprise systems (e.g., SCCM, AD).
  • Strong understanding of software licensing models (e.g., perpetual, SaaS, concurrent).

Preferred:

  • ServiceNow Certified Implementation Specialist – SAM.
  • ServiceNow Certified System Administrator.
  • Familiarity with Agile development methodologies.
  • Knowledge of regulatory compliance standards (e.g., ISO 19770, GDPR).

Soft Skills:

  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Ability to collaborate with cross-functional teams.
  • Attention to detail and a proactive approach to continuous improvement.

Location:

(Specify Location or Mention if Remote)

Why Join Us?

  • Opportunity to work on cutting-edge ServiceNow implementations.
  • Collaborative and innovative work environment.
  • Competitive salary and benefits package.

#LI-SR4

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