Senior Information Technology Support Engineer
1 month ago
Please read the following requirements carefully.
We will not reply if you do NOT meet the following criteria:
- Office 365 Administrator console experience - Minimum 4 to 5 years experience
- Exam AZ-104
- EXAM- AZ-900 certificate
- Azure Active Directory
- Windows server
- MCSE certificate 2019 and above
- Desktop Support experience: Minimum of 7 years
- Work from Home
Shift: Available during UK hours and must be flexible working any hours (9:00 am to 5:30 pm) Monday to Friday and on-call on Weekend (Saturday and Sunday)
Please only apply if you meet the following:
- On-call and rota hours (day, night shifts, and weekend cover)
- 12+ years of experience in L1, L2, and L3 desktop support or IT support
- Office 365 Admin portal experience of 4 to 5 years
- Exam certifications AZ-104 and AZ-900
- Experience in a helpdesk environment or IT solutions
- MCSE certification: 2019 or above
- Subject matter expertise in Azure, Office 365 administration, Intune, PowerShell, and Microsoft Defender endpoint security
- Degree qualified
- Strong troubleshooting skills
- Ability to work independently and think outside the box to resolve issues
- Proficient in spoken and written English
- Available during UK hours and flexible to work any hour (1:00 am to 9:30 am)
- Own a laptop and a reliable internet connection
- Ability to invoice for work monthly and receive payment via bank transfer
The day-to-day duties will include telephone, email and remote support. You should have a minimum of 12+ years of experience in IT and it will be advantageous if you have worked for an IT solution company in the past.
- Provide telephone, email, and remote support
- Minimum of 12 years of experience in IT; experience in an IT solutions company is advantageous
- Provide professional and efficient 1st, 2nd, and 3rd line technical support while maintaining a high degree of customer service
- Take ownership of user problems, perform technical diagnoses, and resolve issues either remotely or on-site
- Work in a helpdesk environment
- Support Windows 7, 10, and 11
- Troubleshoot Office 365 issues
- Support Microsoft Azure
- Provide desktop support, installation, and maintenance
- Network troubleshooting (firewall, router, and switch knowledge and experience)
- Knowledge of Windows Server 2012 to 2022
- Knowledge of Active Directory, DHCP, DNS, Office 365, and general troubleshooting
- Basic knowledge of MS Exchange
- Support and install MS Office, antivirus, and other applications
- Hands-on experience with user administration and management (AD, O365, VMWare, etc.)
- Willingness to work on desktop issues in a domain environment
- Provide Office 365 services and support
- General networking and troubleshooting skills
- Document calls in the call logging system
- Attention to detail
- On-call availability
The ideal candidate should be technically competent, motivated and capable of communicating with clients in plain English both verbal and written as well as technically. We will provide you with a hosted telephone.
-
Senior information technology support engineer
4 weeks ago
Bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift role Role: Senior IT Support Engineer Job Type : Full Time Location: Bengaluru (ONSITE) Shift: US/Rotational Job Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the...
-
Senior Information Technology Support Engineer
4 weeks ago
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift role Role: Senior IT Support Engineer Job Type : Full Time Location: Bengaluru (ONSITE) Shift: US/Rotational Job Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration,...
-
Senior Information Technology Support Engineer
4 weeks ago
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift role Role: Senior IT Support Engineer Job Type : Full Time Location: Bengaluru (ONSITE) Shift: US/Rotational Job Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration,...
-
Senior Information Technology Support Engineer
4 weeks ago
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift roleRole: Senior IT Support EngineerJob Type : Full TimeLocation: Bengaluru (ONSITE)Shift: US/RotationalJob Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration, maintenance,...
-
Senior Information Technology Support Engineer
4 weeks ago
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift roleRole: Senior IT Support EngineerJob Type : Full TimeLocation: Bengaluru (ONSITE)Shift: US/RotationalJob Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration, maintenance,...
-
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift role Role: Senior IT Support Engineer Job Type : Full Time Location: Bengaluru (ONSITE) Shift: US/Rotational Job Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration,...
-
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift roleRole: Senior IT Support EngineerJob Type : Full TimeLocation: Bengaluru (ONSITE)Shift: US/RotationalJob Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration, maintenance,...
-
Senior Information Technology Recruiter
4 weeks ago
bangalore, India Spearhead Technology Full timeJob Role: Senior IT Recruiter Job Type: Full Time Location: OnSite Bengaluru Job Summary Spearhead Technology is seeking an experienced Senior IT Recruiter with a proven track record in IT recruitment for US markets with exceptional communication skills, and the ability to manage client relationships and lead recruitment teams. The ideal candidate will...
-
Senior Information Technology Recruiter
4 weeks ago
bangalore, India Spearhead Technology Full timeJob Role: Senior IT RecruiterJob Type: Full TimeLocation: OnSite BengaluruJob SummarySpearhead Technology is seeking an experienced Senior IT Recruiter with a proven track record in IT recruitment for US markets with exceptional communication skills, and the ability to manage client relationships and lead recruitment teams. The ideal candidate will have...
-
Senior information technology support engineer
2 months ago
Bangalore, India IT Skylight Full timeJob Title: Senior IT Support Engineer Please read the following requirements carefully. We will not reply if you do NOT meet the following criteria: Office 365 Administrator console experience - Minimum 4 to 5 years experience Exam AZ-104 EXAM- AZ-900 certificate Azure Active Directory Windows server MCSE certificate 2019 and above Desktop Support...
-
Senior Information Technology Support Engineer
2 months ago
Bangalore, India IT Skylight Full timeJob Title: Senior IT Support Engineer Please read the following requirements carefully. We will not reply if you do NOT meet the following criteria: Office 365 Administrator console experience - Minimum 4 to 5 years experience Exam AZ-104 EXAM- AZ-900 certificate Azure Active Directory Windows server MCSE certificate 2019 and above Desktop Support...
-
bangalore, India MODEX TRADING LIMITED Full timeHi All,We are looking for ICT Support Engineer for Bangalore team, this is work from office Job with 24/7 operations and 2 rotational week offs, we are preferring people from Bangalore and who can start immediately, this role demands at least 2 years of experience into Technical support role and BE/computer Engineering graduates only, please be informed that...
-
bangalore, India MODEX TRADING LIMITED Full timeHi All, We are looking for ICT Support Engineer for Bangalore team, this is work from office Job with 24/7 operations and 2 rotational week offs, we are preferring people from Bangalore and who can start immediately, this role demands at least 2 years of experience into Technical support role and BE/computer Engineering graduates only, please be informed...
-
Senior Information Technology Support Engineer
2 months ago
bangalore, India IT Skylight Full timeJob Title: Senior IT Support EngineerPlease read the following requirements carefully. We will not reply if you do NOT meet the following criteria:Office 365 Administrator console experience - Minimum 4 to 5 years experienceExam AZ-104EXAM- AZ-900 certificateAzure Active DirectoryWindows serverMCSE certificate 2019 and aboveDesktop Support experience:...
-
Information Technology Support Engineer
4 weeks ago
bangalore, India Strand Life Sciences Full timeAbout Strand Life Sciences: Strand is a 24-year-old spin-off from the Indian Institute of Science and a leading Genomics company with a global reach. We build applications using DNA sequencing to improve human health, creating algorithms, data pipelines, and visualizations to handle vast amounts of genetic data. Dedicated to transforming complex data into...
-
Information Technology Support Engineer
4 weeks ago
bangalore, India Strand Life Sciences Full timeAbout Strand Life Sciences: Strand is a 24-year-old spin-off from the Indian Institute of Science and a leading Genomics company with a global reach. We build applications using DNA sequencing to improve human health, creating algorithms, data pipelines, and visualizations to handle vast amounts of genetic data. Dedicated to transforming complex data into...
-
Information Technology Support Engineer
4 weeks ago
bangalore, India Strand Life Sciences Full timeAbout Strand Life Sciences:Strand is a 24-year-old spin-off from the Indian Institute of Science and a leading Genomics company with a global reach. We build applications using DNA sequencing to improve human health, creating algorithms, data pipelines, and visualizations to handle vast amounts of genetic data. Dedicated to transforming complex data into...
-
Information technology support engineer
4 weeks ago
Bangalore, India Strand Life Sciences Full timeAbout Strand Life Sciences: Strand is a 24-year-old spin-off from the Indian Institute of Science and a leading Genomics company with a global reach. We build applications using DNA sequencing to improve human health, creating algorithms, data pipelines, and visualizations to handle vast amounts of genetic data. Dedicated to transforming complex data into...
-
Information Technology Support Engineer
4 weeks ago
bangalore, India Strand Life Sciences Full timeAbout Strand Life Sciences:Strand is a 24-year-old spin-off from the Indian Institute of Science and a leading Genomics company with a global reach. We build applications using DNA sequencing to improve human health, creating algorithms, data pipelines, and visualizations to handle vast amounts of genetic data. Dedicated to transforming complex data into...
-
Information Technology Support Engineer
4 weeks ago
bangalore, India Strand Life Sciences Full timeAbout Strand Life Sciences:Strand is a 24-year-old spin-off from the Indian Institute of Science and a leading Genomics company with a global reach. We build applications using DNA sequencing to improve human health, creating algorithms, data pipelines, and visualizations to handle vast amounts of genetic data. Dedicated to transforming complex data into...
