EdgeVerve | Senior Product Manager ITSM | india
4 weeks ago
Job Title: Senior Product Manager (ITSM)
Location: Bangalore
Experience: 18Yrs to 25Yrs
- Practical experience with ITIL processes like Incident Management, Problem Management, Change Enablement, Release Management, and Knowledge Management.
- Familiarity with leading ITSM platforms ServiceNow, Jira Service Management, BMC Helix etc. and their strengths/weaknesses.
- Familiarity with collaboration tools such as Slack, Microsoft Teams etc. and their integrations with ITSM
- Familiarity with SRE, continuous integration/continuous delivery (CI/CD) practices and their integration with ITSM processes
- Understanding of technology capabilities like AIOps, ChatOps, and the shift towards employee experience in ITSM.
- Awareness of specific AI/ML techniques in ITSM e.g., natural language processing for ticket categorization, anomaly detection for proactive problem identification, predictive analytics for resource optimization etc.
- Ability to develop a product vision that leverages AI/data/RPA to address key challenges in ITSM e.g., reducing MTTR, improving first call resolution, automating repetitive tasks.
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Senior Product Manager ITSM
4 weeks ago
india EdgeVerve Full timeJob Title: Senior Product Manager (ITSM)Location: BangaloreExperience: 18Yrs to 25YrsPractical experience with ITIL processes like Incident Management, Problem Management, Change Enablement, Release Management, and Knowledge Management.Familiarity with leading ITSM platforms ServiceNow, Jira Service Management, BMC Helix etc. and their...
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india ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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india ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely.Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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EdgeVerve | Program Manager | india
2 days ago
india EdgeVerve Full timeKey Responsibilities: Program Leadership, Governance and Reporting: Act as the primary point of contact for all program-related matters, facilitating communication between internal teams and the client. Lead and manage the entire program lifecycle, ensuring the alignment of multiple teams, multiple projects involved in programs. Oversee all program...
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EdgeVerve | Program Manager | india
1 day ago
india EdgeVerve Full timeKey Responsibilities: Program Leadership, Governance and Reporting: Act as the primary point of contact for all program-related matters, facilitating communication between internal teams and the client. Lead and manage the entire program lifecycle, ensuring the alignment of multiple teams, multiple projects involved in programs. Oversee all program...
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india EdgeVerve Full timeObjective To enable implementation of standardized delivery, product engineering practices across product development, implementation and support projects; perform product release governance reviews/delivery risk reviews and process adherence checks participate in the sales cycle (RFI/RFP responses, proposal reviews) Responsibilities Strategize and plan...
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india EdgeVerve Full timeObjective To enable implementation of standardized delivery, product engineering practices across product development, implementation and support projects; perform product release governance reviews/delivery risk reviews and process adherence checks participate in the sales cycle (RFI/RFP responses, proposal reviews) Responsibilities Strategize and plan...
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EdgeVerve | Senior Consultant | india
2 days ago
india EdgeVerve Full timeMandatory skills : • Experience with data integration using API, EDI, IBM Sterling B2B, Dell Bhoomi, Mulesoft or similar tools. • Experience in developing program using Python, Java, Superset, PostGreSQL. Responsibilities: Your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer...
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EdgeVerve | Senior Consultant | india
1 day ago
india EdgeVerve Full timeMandatory skills : • Experience with data integration using API, EDI, IBM Sterling B2B, Dell Bhoomi, Mulesoft or similar tools. • Experience in developing program using Python, Java, Superset, PostGreSQL. Responsibilities: Your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer...
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EdgeVerve | Program Manager
1 day ago
india EdgeVerve Full timeKey Responsibilities:Program Leadership, Governance and Reporting: Act as the primary point of contact for all program-related matters, facilitating communication between internal teams and the client.Lead and manage the entire program lifecycle, ensuring the alignment of multiple teams, multiple projects involved in programs.Oversee all program activities,...
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EdgeVerve | Business Excellence Manager
1 day ago
india EdgeVerve Full timeObjectiveTo enable implementation of standardized delivery, product engineering practices across product development, implementation and support projects; perform product release governance reviews/delivery risk reviews and process adherence checks participate in the sales cycle (RFI/RFP responses, proposal reviews)ResponsibilitiesStrategize and plan...
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EdgeVerve | Senior Consultant
1 day ago
india EdgeVerve Full timeMandatory skills:• Experience with data integration using API, EDI, IBM Sterling B2B, Dell Bhoomi, Mulesoft or similar tools. • Experience in developing program using Python, Java, Superset, PostGreSQL.Responsibilities:Your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer...
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Strategic Delivery Excellence Lead
1 day ago
India EdgeVerve Full timeAbout the RoleWe are seeking a highly skilled Strategic Delivery Excellence Lead to join our team at EdgeVerve. This role is ideal for a seasoned professional with experience in delivery excellence, project management, and process improvement.Job SummaryThe Strategic Delivery Excellence Lead will be responsible for driving delivery excellence across our...
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india EdgeVerve Full timeKey responsibilitiesDesign and develop AI algorithms, models.Keep up with the latest advancements in AI technologies, including generative AI and the latest features of popular tools.Collaborate with cross-functional teams to understand requirements and develop AI solutions.Collect, clean, and preprocess data using appropriate tools and libraries, ensuring...
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india EdgeVerve Full timeKey responsibilities Design and develop AI algorithms, models. Keep up with the latest advancements in AI technologies, including generative AI and the latest features of popular tools. Collaborate with cross-functional teams to understand requirements and develop AI solutions. Collect, clean, and preprocess data using appropriate tools and libraries,...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely.Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...