Servicenow functional analyst

2 weeks ago


Delhi, India Infojini Inc Full time
Job Title: Service Now Functional Analyst - FSM
Experience Required: 8+Years
Location: Remote
NO JNTU Candidates
Take part in the collection, analysis and documentation of business needs;
Recommend and implement value-added solutions to meet the needs of the company;
Take part in the basic configuration of the various modules
Ensure the documentation of functional specifications for corrections and transmit them to developers;
Ensure the execution and documentation of unit and acceptance tests;
Prepare and provide user training on the projects worked on
Identify the appropriate deployment strategy and take part in it
Ensure adequate monitoring of projects and improvements
Provide post-implementation support as needed
Good understanding of the concept of integration with other software.
The analyst will work on ITSM, CSM, PA, Integration Hub, FSM, and more.

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