Event Manager

1 month ago

bangalore, India Zolo Full time

About Zolo

ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing .


Key Responsibilities:

  • Community Calendar Design and Execution: Develop and execute a comprehensive community calendar, including planning, organizing, and promoting events that align with the organization's goals and objectives.
  • Process Compliance: Ensure 100% compliance with community event processes and procedures, including obtaining necessary permits, adhering to safety regulations, and managing logistics.
  • Performance Metrics: Monitor and analyze performance metrics, including Customer Satisfaction (CSAT) ratings and planned versus actual event costs, to evaluate the success of community events and identify areas for improvement.
  • Team Retention (If Applicable): Implement strategies to promote team engagement, recognition, and professional development opportunities, contributing to improved team retention rates.
  • Vendor Management: Identify and manage relationships with vendors, contractors, and suppliers to secure necessary goods and services for community events, negotiating contracts and ensuring quality and cost-effectiveness.


Key Performance Indicators (KPIs):

  • Community Event Process Compliance: Ensure 100% compliance with community event processes, including permit acquisition, safety protocols, and event execution procedures.
  • Customer Satisfaction: Maintain a customer satisfaction rating of 4 or higher at the event level by delivering high-quality experiences and addressing attendee feedback promptly and effectively.
  • Community Event Budget Management: Manage community event budgets effectively, ensuring expenses are kept within budgetary constraints while delivering memorable and impactful events.
  • Visibility Post-Event Completion: Ensure visibility and promotion of community events post-completion through social media, newsletters, and other communication channels to maximize community engagement and participation.


Qualifications and Skills:

  • Bachelor's degree in Marketing, Event Management, Communications, or a related field.
  • Previous experience in event planning, community engagement, or a related field is preferred.
  • Strong organizational and project management skills, with the ability to multitask and meet deadlines.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to work effectively with cross-functional teams and external stakeholders.
  • Creativity and innovation in event planning and promotion.
  • Proficiency in event management software and Microsoft Office suite.
  • Ability to work flexible hours, including evenings and weekends, as required by event schedules.

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