ServiceNow Customer Service Management
2 weeks ago
Hello,
Greetings From ZettaMine
Looking only for Immediate Joiners
Job Role : ServiceNow Customer Service Management (CSM)
Location : Hyderabad
Notice Period : Immediate Joiners
Experience : 5+ Years
Key Responsibilities:
- Design, develop, and configure ServiceNow CRM Portal using ServiceNow’s out-of-the-box capabilities and customizations.
- Develop ServiceNow portal widgets, custom UI pages, and business rules to meet specific client needs.
- Collaborate with internal teams and clients to understand requirements, provide technical solutions, and enhance the CRM portal functionality.
- Customize the ServiceNow Service Portal and UI framework for an optimized and user-friendly experience.
- Develop and maintain integrations between ServiceNow and other enterprise applications and CRM systems.
- Implement best practices for ServiceNow development, ensuring scalable and efficient solutions.
- Create and maintain documentation for the development processes, code, and portal configurations.
- Troubleshoot, test, and debug issues related to CRM portal functionalities.
- Collaborate with ServiceNow administrators to manage and maintain configurations, as well as identify and resolve issues.
- Ensure a seamless and optimized user experience across different browsers and devices.
- Conduct code reviews, performance tuning, and contribute to continuous improvements of the platform.
- Working knowledge on JIRA is added advantage.
If you are interested in the above roles and responsibilities, please share your updated resume along with the following details to
Name as per Aadhar card
Mobile Number
Alternative Mobile
Mail ID
Alternative Mail ID
Date of Birth
Total EXP
Relevant EXP
Current CTC
ECTC
Notice period(LWD)
Updated resume
Holding Offer(If any)
Interview availability
PF / UAN Number
Any Career /Education Gap
ZettaMine Payroll (Yes/No)
Certifications(if yes please Mention)
Thanks & Regards,
Vishal Anand
Senior Executive- TAG
ZettaMine Labs Pvt Ltd.
Mobile: +91 6302334827
Email:
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