SaaS Customer Support

12 hours ago

Coimbatore, India RunLoyal: Pet Software Full time

Job Title: SaaS Customer Support (US phone support mandatory) Company: Type: Full-time RunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building innovative solutions and helping pet care providers thrive. As part of our growing global team, we are expanding our customer operations in India to provide round-the-clock support for our U.We are looking for Customer Service Associates (International Voice Process) to join our India team. S. customers—resolving queries over phone, email, and (in the future) live chat. You’ll play a vital role in ensuring that customers feel heard, supported, and delighted, while also helping them use our SaaS platform effectively. This is a great opportunity for someone with strong communication skills, empathy, and a drive to deliver excellent customer experiences in a global SaaS environment. Handle inbound and outbound customer calls with professionalism and empathy. Respond to customer queries via email (and eventually live chat). Multitask between voice, email, and chat support while maintaining quality. 1–3 years of customer service experience (International Voice Process preferred). ~ Excellent spoken and written English communication skills (neutral accent required). ~ Ability to multitask between calls, emails, and documentation. ~ S. time zone shift (night shifts/EST overlap). ~ Proficiency with support tools (Freshdesk, Zendesk, or similar) is a plus. ~ Customer Obsession – You genuinely care about solving customer problems. Teamwork – Willing to support peers and share knowledge. Be part of a fast-growing SaaS company with a bold mission in pet tech. Gain global exposure supporting U.Opportunity to learn SaaS products and grow into advanced support roles. Collaborative, empathetic, and growth-oriented work culture. Competitive compensation and career growth opportunities.

  • SaaS Customer Support

    1 week ago

    Coimbatore, Tamil Nadu, India RunLoyal: Pet Software Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title:SaaS Customer Support (US phone support mandatory)Company:RunLoyalLocation:India,CoimbatoreType:Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...

  • Saas Customer Support

    1 day ago

    Coimbatore, India Whatjobs IN C2 Full time

    ******** IMPORTANT *************** send the below information to your current salary in USD per month your expected salary in USD per month your notice period Your CV ***************************************** Company Description Plusvibe.Ai is on a mission to revolutionize cold outreach automation tools by providing unlimited email inboxes, warm-up for all...

  • SaaS Customer Support

    4 weeks ago

    Coimbatore, India RunLoyal: Pet Software Full time

    Job Title: SaaS Customer Support (US phone support mandatory)Company: RunLoyalLocation: India,CoimbatoreType: Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...

  • SaaS Customer Support

    13 hours ago

    Coimbatore, India RunLoyal: Pet Software Full time

    Job Title: SaaS Customer Support (US phone support mandatory)Company: RunLoyalLocation: CoimbatoreType: Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...

  • SaaS Customer Support

    4 weeks ago

    Coimbatore, India RunLoyal: Pet Software Full time

    Job Title: SaaS Customer Support (US phone support mandatory)Company: RunLoyalLocation: India,CoimbatoreType: Full-timeAbout RunLoyal RunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...

  • SaaS Customer Support

    4 weeks ago

    Coimbatore, India RunLoyal: Pet Software Full time

    Job Title: SaaS Customer Support (US phone support mandatory) Company: RunLoyalLocation: India,Coimbatore Type: Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...

  • SaaS Customer Support

    4 weeks ago

    Coimbatore, India RunLoyal: Pet Software Full time

    Job Title: SaaS Customer Support (US phone support mandatory) Company: RunLoyalLocation: India,Coimbatore Type: Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...

  • SaaS Customer Support

    2 days ago

    Coimbatore, India RunLoyal: Pet Software Full time

    Job Title: SaaS Customer Support (US phone support mandatory)Company: RunLoyalLocation: CoimbatoreType: Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...

  • SaaS Customer Support

    4 hours ago

    Coimbatore, India RunLoyal: Pet Software Full time

    Job Title: SaaS Customer Support (US phone support mandatory) Company: RunLoyalLocation: Coimbatore Type: Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...

  • SaaS Customer Support

    4 weeks ago

    Coimbatore, India RunLoyal: Pet Software Full time

    Job Title: SaaS Customer Support (US phone support mandatory) Company: RunLoyal Location: India,Coimbatore Type: Full-time About RunLoyal RunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about...