Holiday Expert

2 weeks ago

gurgaon, India MakeMyTrip Full time
Company Description:
MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support. The company has expanded its offerings to include flights, hotels, holiday packages, homestays, villas, ground transport, and business travel solutions. MakeMyTrip has also ventured into the Gulf market, offering power-packed deals on flights and hotels.
Role Description
This is a full-time on-site role for a Franchise Holiday Expert at MakeMyTrip Franchise Office for multiple locations.
The Franchise Holiday Expert will be responsible for assisting customers with travel bookings, providing comprehensive information and choices for flights, hotels, and holiday packages. The role also involves handling customer queries, resolving issues, and ensuring customer satisfaction.
• Achieving Monthly Goals – 100% focus on Store Sales.
• Seamless interface for cross-functional follow-ups.
• Ensure complaint resolution within specified time frame, ensuring a Healthy NPS for the Store.
• Relationship management with customers and key accounts.
• Sales Hygiene
• Maintain the balance between superior customer service and cost management.
• Adherence to operational guidelines as trained.
ESSENTIALS:
- Qualifications: Any Graduate
- Experience: 2-4 years of operational experience in the travel Industry with exposure in selling both Domestic and International Packages. (Preferably: Long Haul)
- Should have extensively sold Group departures and FIT to Europe, Australia, New Zealand, South Africa, USA, CIS, Japan etc.
- Computer Literate.
- Fluency in English and local vernacular wherever applicable.
- Customer-Centric approach with excellent sales skills.
PREFERRED:
- Any Graduate
- Good Numerical Aptitude
- Should have demonstrated excellent interpersonal skills.
- Ability to present, persuade and communicate effectively.
- Prior experience in travel industry required.
Note: The selected candidates will be on the franchisee pay role.
Locations: Hyderabad, Trichy, Rajkot, Jodhpur and Bhavnagar.

  • Holiday Expert

    2 weeks ago

    gurgaon, India MakeMyTrip Full time

    Company Description: MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....

  • Holiday Expert

    2 weeks ago

    gurgaon, India MakeMyTrip Full time

    Company Description: MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....

  • Holiday Expert

    1 week ago

    gurgaon, India MakeMyTrip Full time

    Company Description: MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....

  • Holiday expert

    2 weeks ago

    Gurgaon, India MakeMyTrip Full time

    Company Description: Make My Trip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, Make My Trip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, Make My Trip provides best-value products and services, powered by robust technology and round-the-clock...

  • Holiday Expert

    1 week ago

    Gurgaon, India MakeMyTrip Full time

    Company Description:MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....

  • Holiday expert

    16 hours ago

    Gurgaon, India MakeMyTrip Full time

    Company Description: Make My Trip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, Make My Trip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, Make My Trip provides best-value products and services, powered by robust technology and round-the-clock...

  • Holiday Expert

    1 week ago

    gurgaon, India MakeMyTrip Full time

    Company Description:MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....

  • Holiday expert

    1 week ago

    Gurgaon, India MakeMyTrip Full time

    Company Description:Make My Trip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, Make My Trip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, Make My Trip provides best-value products and services, powered by robust technology and round-the-clock customer...

  • Holiday Expert

    2 weeks ago

    Gurgaon, India MakeMyTrip Full time

    Company Description: MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer...

  • Holiday Expert

    1 week ago

    Gurgaon, India MakeMyTrip Full time

    Company Description: MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer...

  • ▷ (High Salary) Holiday Expert

    1 week ago

    Gurgaon, India MakeMyTrip Full time

    Company Description:MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....

  • Travel Sales Consultant

    4 days ago

    Gurgaon / Gurugram, India Hirepool Recruitment Solutions Full time

    1. Customer Interaction- Communicate with clients to understand their travel preferences, requirements, and budgetconstraints.- Provide expert advice on domestic destinations, attractions, and activities.2. Itinerary Planning- Design customized travel itineraries based on client preferences, ensuring a balance ofsightseeing, leisure, and unique experiences.-...

  • Travel Industry Expert

    4 weeks ago

    Gurgaon, Haryana, India VisionaryHire Full time

    Job Description:We are seeking a highly motivated and experienced Travel Consultant to join our team at VisionaryHire. As a key member of our sales team, you will be responsible for providing expert advice on short-haul destinations, creating customized holiday packages, and maintaining accurate records of customer interactions.Key...

  • Global Travel Solutions Expert

    4 days ago

    Gurgaon, Haryana, India IGT Solutions Full time

    We are seeking a skilled Global Travel Solutions Expert to join our team at IGT Solutions. As a key member of our customer care team, you will be responsible for delivering exceptional traveler care and customer service to clients across the globe.Key Responsibilities:Provide expert travel solutions to clients through chat, email, and callsAccurately...

  • Compensation Expert

    4 weeks ago

    Gurgaon, Haryana, India IN003 Mercer Consulting India Private Limited Full time

    Job Summary:Mercer India is seeking a highly skilled Compensation Expert to join our team in Gurgaon. As a key member of our compensation team, you will be responsible for providing advanced analysis and generating complex reports from large databases.Key Responsibilities:Conduct market pricing activities by comparing OpCo pay to the market using published...

  • Travel Sales and Marketing Expert

    3 weeks ago

    Gurgaon, Haryana, India TripzyGo International Full time

    Job Title: Travel Sales and Marketing ExpertAbout the Role:We are seeking a highly skilled and experienced Travel Sales and Marketing Expert to join our team at TripzyGo International. As a key member of our sales and marketing team, you will be responsible for driving revenue growth and expanding our customer base through effective marketing and sales...

  • Aerodynamics Specialist

    1 week ago

    Gurgaon, Haryana, India Right Advisors Pvt. Ltd. Full time

    At Right Advisors Pvt. Ltd., we are seeking a highly skilled Aerodynamics Specialist - CAE Expert to join our team.About the RoleThis is an exciting opportunity for a talented individual with expertise in Computational Fluid Dynamics (CFD) and experience in aerodynamics analysis to contribute to our company's growth.The ideal candidate will have hands-on...

  • Recruiting Specialist with Expert Network Experience

    7 days ago

    Gurgaon, Haryana, India GLG Full time

    At GLG, we are seeking a highly motivated and results-driven Recruiting Specialist to join our Platform Operations team in Gurugram. As a member of this team, you will play a crucial role in connecting top consulting, advertising, public relations, and market research firms with GLG's experts on a variety of topics across the globe.The successful candidate...

  • Compensation Expert

    4 weeks ago

    Gurgaon, Haryana, India IN003 Mercer Consulting India Private Limited Full time

    About the RoleAt Mercer Consulting India Private Limited, we are seeking an experienced Compensation Expert to join our team. The ideal candidate will have a strong background in compensation and data analytics, with a proven track record of providing advanced analysis and generating complex reports.Key Responsibilities:Conduct market pricing activities by...

  • Employee Relations Expert

    4 weeks ago

    Gurgaon, Haryana, India Taboola Full time

    Employee Relations ExpertThe Employee Relations Expert will work closely with the global HR Business Partnering team to provide expert guidance on employee relations and ensure best practices. As the subject matter expert, the Specialist will manage ER cases globally, develop ER capabilities, policies, and processes, ensure compliance with regional...