Customer Services Associate

4 days ago


India Prontoex Consulting Services Pvt Ltd Full time

Client: Tech M BPS

Fulltime Employment

Location: Pune

Experience Range: Min 6 Months Chat Exp

Max Budget: 5 LPA

NP : Looking for Immediate Joiners only

Job title –Customer Services Associate

Education qualifications – Graduate /Under Graduate

Work Experience – Minimum 6months and above .

Skills and Ability -

. Good communication skills, Written and verbal.

. Listening skills – being attentive, ability to work within a team and building relationship- with customer and team members.

. Objection handling skills- ability to think of possible alternatives for a situation and anticipate potential obstacles.

. Problem solving skills. Build a logic approach to address problems.

. Basic level of computer proficiency.

. Working knowledge of MS office applications like word & excel

. Work from office only

. Immediate joiners

. Experience of working in chat processes/email/customer service

. Preferably Telecom industry



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