Social media moderator

5 days ago


Bengaluru, India GoMark.ai Full time
Social Media Moderator Position Title : Social Media Moderator
Department : Marketing/Customer Support
Location : Remote/Office-Based
Role Overview :
We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will monitor, moderate, and respond to comments, messages, and user-generated content while upholding brand guidelines and fostering a healthy digital environment.
Key Responsibilities : Content Moderation :
Monitor comments, posts, and user interactions on all social media channels (e.g., Facebook, Instagram, Twitter, Linked In, etc.).
Remove inappropriate, harmful, or spam content as per company policies.
Escalate critical issues to the relevant teams promptly.
Engagement Management :
Respond to queries, comments, and messages promptly and professionally.
Foster meaningful conversations to build community trust and engagement.
Highlight trending discussions and user concerns to the marketing or content team.
Brand Reputation Management :
Protect the brand's image by ensuring all interactions align with company values.
Address negative feedback diplomatically while maintaining a professional tone.
Reporting & Insights :
Track and report community activity, sentiment, and emerging trends.
Provide insights and recommendations for improving community engagement.
Collaborations :
Work closely with the social media, marketing, and customer support teams.
Suggest creative ways to enhance the brand's online presence.
Key Requirements : Experience :
Proven experience as a Social Media Moderator or in a similar role.
Familiarity with major social media platforms and community management tools.
Skills :
Strong written communication skills with attention to detail.
Ability to handle sensitive issues tactfully and professionally.
Basic understanding of social media analytics.
Personality Traits :
Patient, empathetic, and solutions-oriented.
Creative thinker with a passion for engaging online communities.
Proactive and able to work independently in a fast-paced environment.
Preferred Qualifications :
Knowledge of tools like Hootsuite, Sprout Social, or Meta Business Suite.
Basic familiarity with social media advertising.
Fluency in multiple languages is a plus.
What We Offer :
Competitive compensation package.
Opportunities for professional growth and upskilling.
A supportive and collaborative work environment.
Join us to create positive and engaging digital experiences

  • Bengaluru, India GoMark.ai Full time

    Social Media Moderator Position Title : Social Media ModeratorDepartment : Marketing/Customer SupportLocation : Remote/Office-BasedRole Overview :We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will...


  • Bengaluru, India GoMark.ai Full time

    Social Media ModeratorPosition Title: Social Media ModeratorDepartment: Marketing/Customer SupportLocation: Remote/Office-BasedRole Overview:We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will monitor,...


  • Bengaluru, India GoMark.ai Full time

    Social Media ModeratorPosition Title: Social Media ModeratorDepartment: Marketing/Customer SupportLocation: Remote/Office-BasedRole Overview:We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will monitor,...


  • Bengaluru, India GoMark.ai Full time

    Social Media Moderator Position Title : Social Media Moderator Department : Marketing/Customer Support Location : Remote/Office-Based Role Overview : We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will...


  • Bengaluru, India GoMark.ai Full time

    Social Media ModeratorPosition Title : Social Media ModeratorDepartment : Marketing/Customer SupportLocation : Remote/Office-BasedRole Overview :We are seeking a skilled and proactive Social Media Moderator to manage online communities and ensure positive, engaging, and respectful interactions across our social media platforms. The ideal candidate will...

  • Content moderator

    1 month ago


    Bengaluru, India Eloelo Full time

    Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming & Social Gaming PlatformAre you ready to be a part of the dynamic world of live streaming and social gaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for...

  • Social Media Executive

    6 months ago


    Bengaluru, India Learn Digital Academy Full time

    Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification - Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action - Set up and optimize company pages within...


  • Bengaluru, India Insnap Technologies Pvt Ltd Full time

    We are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users. The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap. Social media specialists should have a solid...

  • Social Media intern

    3 months ago


    Bengaluru, India Represent Media Full time

    We are a fastgrowing digital marketingagency helping businesses enhance their online presence throughcreative and datadriven social media strategies. We work withdiverse clients across various industries to build engaging digitalexperiences.Weare looking for a motivated Social MediaIntern to join our inoffice team. The intern willassist in managing multiple...


  • Bengaluru, India Bizinventive Full time

    Responsibilities Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action Set up and optimize company...


  • Bengaluru, Karnataka, India Insnap Technologies Pvt Ltd Full time

    We are looking for a driven professional to attract and interact with targeted virtual communities and networks users. The goal is to achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap. Main ResponsibilitiesBuild and execute social media strategy through...

  • Social Media Executive

    6 months ago


    Bengaluru, Karnataka, India SM Jobscraft Full time

    Roles and Responsibilities - Develop, implement and manage our social media strategy, focusing on platforms popular with Gen-Z such as Instagram, Snapchat and Youtube. - Create and schedule high - quality, engaging contents that reflects our brands voice and appeal to our Gen-Z audience, including posts, stories, reels and videos. - Monitor, track and report...

  • Content Moderator

    6 months ago


    Kalyan Nagar, Bengaluru, Karnataka, India Bitsport Full time

    Looking to Hire: **CONTENT MODERATOR & CUSTOMER SUPPORT ASSOCIATE** As a Content Moderator and Customer Support Specialist at Bitsport, you will have the unique opportunity to moderate and manage content on our social media app **Madlipz**, which primarily features audio and video clips. You will play a pivotal role in maintaining a high standard of content...


  • Bengaluru, India Dharma Media Consultants Full time

    About Dharma Media Consultants:We are an award-winning brand-building company that has been working within the Corporate, PE-VC, Impact, and Startup ecosystem providing effective, targeted, and well-conceived PR and communications strategies.We have an excellent body of work and manage exciting Client Partners. We are ambitious and hard-working, and...

  • Social Media Executive

    6 months ago


    Bengaluru, Karnataka, India SM Jobscraft Full time

    Good with canvaQuick thinker for creative ideasExcellent knowledge of InstagramAbility to grasp future trends in digital technologies and act proactively.Team player, discipline and hardworkerDevelop, implement, and manage our social media strategy, focusing on platforms popular with Gen Z, such as Instagram, Snapchat, and youtube - Create and schedule...

  • Social Media Intern

    6 months ago


    Bengaluru, India TargetG Full time

    As a social media intern, your roles and responsibilities may vary depending on the organization's size, industry, and specific needs. However, here are some common tasks and responsibilities that you might be expected to handle: Content Creation: Creating engaging and relevant content for social media platforms such as Facebook, Twitter, Instagram,...


  • Bengaluru, Karnataka, India Bizinventive Full time

    Responsibilities Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action Set up and optimize company...


  • Bengaluru, India Social Brew Toronto Full time

    About Us:Social Brew is a dynamic creative agency dedicated to crafting viral content for social media platforms like Instagram, TikTok, YouTube Shorts, and . Our team is passionate about storytelling and leveraging social psychology to create captivating content that engages audiences worldwide.We’re seeking a talented and experiencedSocial Media...


  • Bengaluru, India Infotanks Media Private Limited Full time

    **Social Media Strategist Job** In the social media strategist role, you will utilize social media platforms to promote the company’s brand and increase customer awareness. Multitasking is a key competency in this position because you will be responsible for managing multiple social media accounts. Success in this role will be demonstrated by measured...


  • Bengaluru, India Dharma Media Consultants Full time

    About Dharma Media Consultants:We are an award-winning brand-building company that has been working within the Corporate, PE-VC, Impact, and Startup ecosystem providing effective, targeted, and well-conceived PR and communications strategies.We have an excellent body of work and manage exciting Client Partners. We are ambitious and hard-working, and...