Service Delivery Lead
6 days ago
Job Title:Software Service Delivery LeaderLocation:Gurugram- HybridExperience:18–22 years (with minimum 5 years in leadership roles)About the RoleWe are seeking a highly motivated and experiencedSoftware Service Delivery Leaderto drive service excellence, client satisfaction, and operational efficiency across multiple software delivery functions. This leader will play a critical role in ensuring smooth delivery of complex software solutions, maintaining client trust, and aligning technology strategy with business goals.Key Responsibilities1. Service Delivery ManagementOversee end-to-end software service delivery across multiple client engagements.Ensure adherence to SLAs, KPIs, and client expectations.Implement delivery frameworks and best practices for scalable and consistent performance.Track and analyze performance metrics to ensure continuous improvement.2. Enterprise Architecture & Technical GovernanceCollaborate with business and IT teams to define and evolve the enterprise architecture roadmap.Develop and enforce architectural frameworks, standards, and design principles.Align technology solutions with business strategy and modernization initiatives.Govern technology selection, integration, and scalability decisions.3. Client & Stakeholder ManagementAct as the escalation point for delivery-related issues.Build and maintain long-term relationships with clients through proactive engagement.Communicate performance updates and insights to internal and external stakeholders.Partner closely with Sales,
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Service Delivery Lead
3 weeks ago
New Delhi, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Lead
2 weeks ago
New Delhi, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Lead
1 week ago
New Delhi, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Lead
4 weeks ago
New Delhi, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Lead
4 weeks ago
New Delhi, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Shift Lead
2 weeks ago
Delhi, Delhi, India Control Risks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAs a key member of the DTS IT Service Delivery team, the Service Delivery Shift Lead is responsible for:Proactively managing the support of the IT estate and end user services across all global locations where Control Risks operates.Working as part of a 24 by 7 support capability, to provide a seamless service to globally dispersed end usersWorking as part...
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Service Delivery Shift Lead
2 weeks ago
Delhi, Delhi, India Control Risks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAs a key member of the DTS IT Service Delivery team, the Service Delivery Shift Lead is responsible for:Proactively managing the support of the IT estate and end user services across all global locations where Control Risks operates.Working as part of a 24 by 7 support capability, to provide a seamless service to globally dispersed end usersWorking as part...
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Service Delivery Shift Lead
2 weeks ago
Delhi, India Control Risks Full timeJob Description As a key member of the DTS IT Service Delivery team, the Service Delivery Shift Lead is responsible for: - Proactively managing the support of the IT estate and end user services across all global locations where Control Risks operates. - Working as part of a 24 by 7 support capability, to provide a seamless service to globally dispersed end...
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Delhi, India TECEZE Full timeService Delivery Manager — IT Infrastructure Services(Network · Cloud · Server · Storage · Telephony · Staffing · Digital Workplace)Function: Service DeliveryReports to: Head of Service Delivery/Operations DirectorSeniority: Hands-on Manager (player–coach)Team: Manages 2–5 Service Delivery Coordinators while also acting as an individual...
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Delivery Lead
4 weeks ago
New Delhi, India EXL Full timeDelivery Lead : Data & AI Modernization Location:All EXL Locations Experience:15+ years Travel : As required across geographies Work Hours:Flexible support to global time zonesAbout the Role:We are looking for a Delivery Lead with a strong technical foundation and proven experience in scaling teams and accounts, particularly in data modernization...
