Branch manager

1 week ago


Chennai, India Kotak Mahindra Bank Full time
BRANCH MANAGER – Branch Banking
KRAs:
 Enhancement of deposit pool from customers.
 Establishing standards and delivery of service.
 Sale of non-deposit products. Cross selling targets progressively.
 Sale of Mutual Fund and Insurance products.
 Fee income.
 Branch administration.
 Regulatory compliance.
 Manage productivity, morale of branch personnel
 Overall responsible for break-even and P&L of branch
EXPERIENCE:
 Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities  Must have had Sales experience and exposure, preferably of Liabilities products  In-depth understanding of financial instruments, markets and macro - micro economic processes  Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”  Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
QUALIFICATIONS / QUALITIES:
 MBA / CA/ CAIIB
 Should have sales orientation
 Leadership skills. (Though more tactical than strategic).
 Thinker : Doer = 40:60
AGE:
1. 28 – 38 years
THE ROLE:
REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS
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