Customer Success Manager
2 months ago
About us Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations weekly. Skit.ai has been awarded several awards and recognitions, including Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, Disruptive Technology of the Year 2022 by CCW, and Gold Globee CEO Awards 2022. Job Title: Customer Success Manager Work Location : Indiranagar, Bangalore Shift : US Shift Job: Own onboarding, nurturing, retention, up-selling and ongoing success for all customers Work closely with customers to ensure that they fully utilize the product capabilities to ensure fast time to value and continued value generation Address customer issues on priority to ensure high CSAT Highlight any issues/concerns which might be impacting CSAT/Value/retention internally to product/sales/Finance/management and ensure follow-up for intime redressal Maintain discipline around too/metrics update to ensure end to end customer health tracking Work closely with marketing team to create referral opportunities/ advocates within the customer portfolio Ensure portfolio retention and expansion targets are met Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap Experience: 3 to 6 years of customer facing experience in customer success, consulting or professional services for a SAAS/ AI firm. Prior experience with early/mid stage B2B start-ups will be preferable. Deep customer handling experience. Incredible precision, attention to detail, and organization skills. Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly. Strong end to end ownership of metrics and numbers. Experience working with cross-functional teams and projects especially sales, product and engineering. Qualifications: B.Tech/BE/MBA preferred; prior experience or strong aptitude for technical domain. Currently CSM/Professional services manager at a reputed SAAS/AI firm. Consultant at a reputed consulting firm with experience handling customer relationships directly.
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Customer Success Executive
5 days ago
Bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent...
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bangalore, India Quest For Success Full timeCompany DescriptionQuest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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Customer success manager
3 weeks ago
Bangalore, India Graphy Inc. Full timeJob Overview: Graphy ( is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and...
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Customer Success Manager
3 weeks ago
bangalore, India Graphy Inc. Full timeJob Overview:Graphy (www.graphy.com) is seeking a highly motivatedCustomer Success Managerto join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products...
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Customer Success Manager
3 months ago
bangalore, India Graphy Inc. Full timeJob Overview:Graphy (www.graphy.com) is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products...
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Customer Success Manager
3 weeks ago
bangalore, India Graphy Inc. Full timeJob Overview: Graphy ( is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and...
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Customer Success Manager
4 weeks ago
bangalore, India Wenger & Watson Full timeQualifications:• 8 to 10 years of experience in a customer-facing role, such as Customer Success orAccount Management with a focus on API security, cybersecurity, or enterprise software.• Proven track record of managing and growing large customer accounts, with a strongunderstanding of customer success metrics and best practices.• Experience leading...
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Customer Success Manager
3 days ago
Bangalore, India Kapture CX Full timeJob Title: Customer Success Manager Location : Bangalore, Onsite Company Overview : Founded in 2014 in Bangalore, Kapture CX is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel,...
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Customer success manager
2 months ago
Bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers) Location : Bangalore About us At Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system...
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Customer Success Manager
2 months ago
Bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers) Location : Bangalore About us At Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system...
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Customer Success Manager
4 weeks ago
bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers)Location : BangaloreAbout usAt Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system integration...
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Customer Success Manager
4 weeks ago
bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers)Location : BangaloreAbout usAt Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system...
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Customer Success Manager
4 weeks ago
bangalore, India Wenger & Watson Full timeQualifications: • 8 to 10 years of experience in a customer-facing role, such as Customer Success or Account Management with a focus on API security, cybersecurity, or enterprise software. • Proven track record of managing and growing large customer accounts, with a strong understanding of customer success metrics and best practices. • Experience...
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Customer Success Manager
4 weeks ago
bangalore, India Wenger & Watson Full timeQualifications: • 8 to 10 years of experience in a customer-facing role, such as Customer Success or Account Management with a focus on API security, cybersecurity, or enterprise software. • Proven track record of managing and growing large customer accounts, with a strong understanding of customer success metrics and best practices. • Experience...
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Customer Success Manager
1 month ago
bangalore, India Wenger & Watson Full timeQualifications:• 8 to 10 years of experience in a customer-facing role, such as Customer Success orAccount Management with a focus on API security, cybersecurity, or enterprise software.• Proven track record of managing and growing large customer accounts, with a strongunderstanding of customer success metrics and best practices.• Experience leading...
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Customer Success Manager
4 weeks ago
bangalore, India HireQuotient Full timeJob Description: About Us: HireQuotient is an AI-first SaaS company focused on reimagining how people hire globally. We have started solving for US-based companies, and currently have clients all across the world. Role Description: We are looking for a full-time, dedicated Customer Success Manager to join our team in our Bengaluru office. In this role, you...
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Customer Success Manager
2 days ago
Bangalore, India Animaker Inc. Full timeAnimaker is looking for an energetic and ambitious Account Manager or Customer Success Manager .As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers. We have over 10 million users from 190+ countries; with 100’s being Fortune 500 companies like...
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Customer Success Manager
1 day ago
Bangalore, India Animaker Inc. Full timeAnimaker is looking for an energetic and ambitious Account Manager or Customer Success Manager .As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers. We have over 10 million users from 190+ countries; with 100’s being Fortune 500 companies like...
