Admission counselor | bde | inside sales rohini delhi 4-4.5 lpa

2 weeks ago

New Delhi, India Aimlay Full time
Job Location: Rohini West, Delhi
CTC: 35000/- Including PF
Other benefits: Incentives : 10-20,000 per month
Industry: Ed Tech
Please share CV at , Whats App at 9599039156
Company Description
AIMLAY is a top-notch educational and writing service platform for working professionals, offering courses from grade tenth to Ph. D. level. With a focus on higher education, AIMLAY collaborates with renowned universities in India and provides comprehensive assistance to Ph. D. holders. The platform aims to provide accessible education to working professionals, with a head office in Delhi and counseling centers nationwide and internationally.
Role Description
This is a full-time on-site role for a Credit Collections Specialist at AIMLAY in New Delhi. The role involves managing debt collection, credit management, customer service, and cash collection processes on a day-to-day basis.
Qualifications
Payment Collection and Cash Collection skills
Analytical Skills for credit management
Strong Customer Service skills
Relevant experience in credit collections or finance
Ability to communicate effectively and professionally
Attention to detail and strong organizational skills
Knowledge of credit processes and regulations
Experience in the education industry is a plus
Effective Communication, payment follow-up from existing clients, Upsell and Cross-selling skills
Up-sell, Cross-sell experience
B2 C client handling
Interact with existing customers and make follow-up calls
Timely payment & collections from the customers
Interaction with customers via Emails & over the phone.
Take actions to encourage timely debt payments
Key Skills & Requirements
1-3 years of experience in collections, ideally in Ed Tech or a similar sector.
Strong communication and negotiation skills in English.
Proficient in CRM systems and Excel.
Ability to work in a target-driven environment and remain calm under pressure.
Strong problem-solving abilities and a customer-oriented mindset.
Perks & Benefits
Fixed CTC of ₹35,000 (including PF).
Performance-based incentives ranging from ₹10,000 to ₹20,000 per month.
Opportunity to grow within a leading Ed Tech company.

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