Business change manager
1 week ago
Responsible for the creation and execution of a synchronised plan across a wide variety of business functions in order to achieve the timely delivery of business change necessary for the successful implementation of a technical change projects and programmes
Reports into the Portfolio Lead
Is a senior member of a Release Train Programme Team
Specifically:
Through engagement with business functions, determine the activities required to support the business readiness scope of a project, up to and including technical deployment.
Develop stakeholder mapping and communication plans
For each project, create business change delivery teams aligning to Agile methods, that then synchronise with Technology Release Train governance and incremental deployments.
Identify and seek to mitigate operational project risk, share delivery risk with Technical Project stakeholders
Identify Project budget needs, monitor and report spend against approved funding. Identify financial issues and risks ahead of their occurrence
Ensure rigorous change management is observed
Ensure that the business readiness plan synchronizes with the technical delivery plan by partnering across all delivery teams.
Ensure that Product Management, Product Owners and Business stakeholders have a clear understanding of the operational readiness plan and their obligations to support and execute it.
Ensure appropriate escalations into Technology for any issues that may threaten overall timelines or increase delivery risk.
Be an active member of the Agile Release Train Programme Team
Participate in PI planning events, with appropriate business resources, to ensure that PI commitments are made jointly within the business and technology.
Facilitate regular communications across business stakeholders and where necessary create governance meetings to support business outcomes.
Skills / Qualifications / Experience:
The Business Change Management role is a senior position, the Candidate is expected to liaise and partner with senior business stakeholders at Cx O, County Heads, Global Product Heads and Project Sponsors.
The Candidate must have exceptional verbal and written communication skills
Is expected to bring in significant and demonstrable experience in driving complex change into large global organisations.
Preferably has experience working in the Financial Services sector specifically Investment Banking, Alternative Assets
Has demonstrable experience of delivering both conventional Waterfall projects and also Scaled Agile Delivery (SAFe) EPICs
The role is predominately responsible for business change, however experience in technical delivery projects will also be required.
Has experience of managing remote teams across multiple time zones
Demonstrable experience with cost / budget management.
Has demonstrable experience to navigate through uncertainties, negotiate with senior leadership for commitment to project / program deliverables.
Certifications:
One of the relevant SAFe Certifications (SAFe Agilist, SAFe Scrum Master, SAFe Practitioner) or Agile Certified Practitioner (PMI-ACP) from PMI, preferred.
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