Voice and accent trainer

6 days ago

Delhi, India LawSikho Full time
ADDICTIVE LEARNING TECHNOLOGY LIMITED is a listed company focussing on talent arbitrage (i.e. remote work) opportunities for Indian professionals across diverse professional and educational background.
We believe that the next wave of economic growth will be generated from export of services and upskilling professionals for a post AI world.
What Infosys did for IT & ITe S, we are doing for any exportable service.
We are enabling Indians to work directly for US employers and clients across finance, content writing, social media, law, compliance, virtual assistant and other verticals.
We cater to learner categories across 10+ verticals currently.
Our mission is to enable service professionals across India to benefit from the export of services revolution as India progresses to generate USD 1 trillion revenues by 2030.
Remember that our content is top-notch & future defining - 70% of our learners are above the age of 30, and our promise to them is that if they follow our guidance and direction and invest 2 hrs/day, they should be able to get new jobs that pay 30%-100% more or start earning 1-2 lakhs per month of additional income through remote work in 6-12 months.
Now, our growth hinges on identifying new career opportunities in which talent arbitrage and services exports are possible.
We are seeking a skilled Voice and Accent Trainer to join our team. The ideal candidate will be responsible for training our support and teaching team to enhance their communication skills, ensuring they deliver exceptional support to our students. The trainer will focus on improving pronunciation, intonation, and overall voice modulation to create a professional and engaging interaction experience.
Key Responsibilities:
- Conduct training sessions for support and teaching staff on voice modulation, accent neutralisation, and effective communication techniques.
- Develop and implement training materials and modules tailored to the specific needs of the team.
- Assess the current voice and accent proficiency of trainees and provide personalised feedback for improvement.
- Monitor progress and effectiveness of training sessions, making adjustments as necessary to meet training objectives.
- Collaborate with team leaders to identify areas of improvement and develop targeted training programs.
- Stay updated on industry trends and best practices in voice and accent training.
Qualifications:
- 3-5 years of experience in the BPO sector, with a strong emphasis on voice and accent training.
- Exceptional command of the English language, and the ability to exemplify effective communication.
- Proven experience in designing and implementing effective training programs.
- Flexibility to work in UK and US shifts, accommodating various training schedules and time zones.
- Experience in coaching, mentoring, and developing training resources is a plus.
- Knowledge of working with data analysis to assess individual performance.
If you are passionate about enhancing communication skills and have the experience to make a difference in a BPO environment, we invite you to apply and join our team

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