Associate - Pre Sales

2 days ago

Bangalore, India Razorpay Full time

Roles and Responsibilities Call inbound and outbound leads to understand their business details. Qualify leads based on criteria like business type, turnover, GST, etc. Use a lead scoring sheet provided by the sales team. Update lead status and notes in CRM or Google Sheets. Tag leads as hot, disqualified, or nurture based on outcomes. Schedule product demos or RM calls for qualified leads. Coordinate closely with the Sales/BD team for smooth handovers. Follow up with unresponsive leads via email or WhatsApp. Give a high-level pitch of products like current accounts, credit lines, payouts, etc. Answer basic queries using a pre-approved FAQ guide. Share daily/weekly reports on - Calls made, Leads qualified, Leads handed over, Drop-off reasons. Skills and Qualifications 0–1 year of experience in sales, inside sales, BPO, or customer support Internship experience in BFSI/startups is a bonus Basic knowledge of CRM tools and Google Sheets Good communication skills (spoken and written) Ability to follow standard processes and keep things organized Self-motivated and eager to learn in a fast-paced environment Please Note - We are looking for freshers / 1 year of experience in pre sales and calling. You can share your CV to with CTC, ECTC, NP and Location.

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