Service Engineer
6 days ago
Job Overview :
Job Title: Service Engineer
Location: Chennai
Industry: DG Manufacturing organisation
Contact - Madhuri = +91 79827 70767,
J Key Responsibilities:
- Service and Maintenance:
- Perform installation, maintenance, and repair of diesel generators at client locations.
- Troubleshoot and resolve mechanical, electrical, and performance issues in DG sets.
- Conduct routine inspections and preventive maintenance to ensure optimal performance.
- Customer Support:
- Address customer complaints promptly and provide effective technical solutions.
- Educate customers on proper usage and maintenance of DG sets.
- Build and maintain strong customer relationships to ensure satisfaction.
- Documentation and Reporting:
- Maintain detailed records of service work, including issues identified, actions taken, and parts replaced.
- Prepare and submit service reports and feedback to the service manager.
- Field Operations:
- Respond promptly to service calls and emergencies in the assigned territory.
- Coordinate with the logistics team to manage spare parts and tools.
- Ensure adherence to safety standards during field operations.
- Team Collaboration:
- Work with the sales and operations teams to provide technical support during installations.
- Assist in training junior technicians or customers, if required.
Key Skills:
- Proficiency in troubleshooting mechanical and electrical components.
- Strong understanding of diesel generator systems and components.
- Familiarity with electrical circuits, control panels, and PLC systems.
- Good communication and interpersonal skills.
- Ability to work independently and manage field tasks efficiently.
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