Service Engineer

6 days ago


Chennai, India Corporate Comrade Consultancy Full time

Job Overview :

Job Title: Service Engineer

Location: Chennai

Industry: DG Manufacturing organisation

Contact - Madhuri = +91 79827 70767,

J Key Responsibilities:

  1. Service and Maintenance:
  • Perform installation, maintenance, and repair of diesel generators at client locations.
  • Troubleshoot and resolve mechanical, electrical, and performance issues in DG sets.
  • Conduct routine inspections and preventive maintenance to ensure optimal performance.
  1. Customer Support:
  • Address customer complaints promptly and provide effective technical solutions.
  • Educate customers on proper usage and maintenance of DG sets.
  • Build and maintain strong customer relationships to ensure satisfaction.
  1. Documentation and Reporting:
  • Maintain detailed records of service work, including issues identified, actions taken, and parts replaced.
  • Prepare and submit service reports and feedback to the service manager.
  1. Field Operations:
  • Respond promptly to service calls and emergencies in the assigned territory.
  • Coordinate with the logistics team to manage spare parts and tools.
  • Ensure adherence to safety standards during field operations.
  1. Team Collaboration:
  • Work with the sales and operations teams to provide technical support during installations.
  • Assist in training junior technicians or customers, if required.

Key Skills:

  • Proficiency in troubleshooting mechanical and electrical components.
  • Strong understanding of diesel generator systems and components.
  • Familiarity with electrical circuits, control panels, and PLC systems.
  • Good communication and interpersonal skills.
  • Ability to work independently and manage field tasks efficiently.


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