Team Lead Complaints Management
4 days ago
Role : Stakeholder Management/ Problem Solving/Key understanding of manpower dynamics/ Liasoning with Govt officials , Labour laws Location: PAN India Core Areas: Industrial relations and employee relations to be maintained as per the guidelines and the purview of the law. Knowledge of labour law and compliance. Qualification: MBA-HR or any HR-related specialization. Experience: 2-4 years of experience in Human Resources preferably from warehouse and supply chain background. Experience in blue collar workforce management is preferred. Key responsibilities: Collaborate with the city teams and HR team to maintain a positive and compliant workplace by handling employee grievances, conducting investigations, managing conflicts, and ensuring adherence to labor laws and company policies Conflict resolution: Act as a primary point of contact for employees and managers, mediating conflicts and resolving grievances in a timely and effective manner. Investigations: Conduct thorough and objective investigations into employee complaints and disciplinary issues, ensuring fair and consistent processes. Legal compliance: Ensure compliance with all relevant labor laws, regulations, and company policies by staying updated on legal changes and providing guidance to management. Policy and procedure: Assist in developing, implementing, and communicating workplace policies, procedures, and programs related to employee conduct and relations. Risk mitigation: Proactively identify potential risks and develop strategies to prevent future employee relations issues and mitigate legal exposure. Training and development: Coach managers on performance management, conflict resolution, and other employee relations topics. Employee engagement: Implement initiatives such as surveys, feedback channels, and recognition programs to promote a positive and engaged workforce. Prevent any type of unionisation in the organisation and has ability to maintain confidentiality and handle sensitive situations with diplomacy and integrity. Work with the city team and local liasoning for maintaining the business continuity. What We're Looking For People with endless curiosity and hunger to learn Owners who will think of Zepto as their own venture Operators obsessed with customer experience Good knowledge of labour regulations Possess exceptional interpersonal, negotiation, and conflict-resolution abilities.
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Complaints Management Director
4 days ago
Bangalore, India Zepto Full timeOur platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries to electronics, beauty essentials, apparels, toys and more, delivering across 50+ cities in 10 minutes*. Role: Director - Employee Relations/ Industrial...
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Team Lead
12 hours ago
Bangalore, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
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Team Lead
4 days ago
bangalore, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
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Head of complaints
4 weeks ago
Bangalore, India Anlage Infotech Full timeWe are hunting for a Diversity (Female) Professional for a Head-Quality role for one of my Client on a Permanent role. Its a India leading Telecom provider company. Ensure timely end to end deployment of Mobility network in accordance with Plan and Quality Standards in the circle. He shall drive the deployment of 2 G,4 G, & 5 G Expansions, upgradations...
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Project Manager
5 days ago
bangalore, India LEAD Group Full timeAbout Lead: LEAD Group is India’s largest and fastest-growing School Ed-Tech company, revolutionizing education through integrated systems, curriculum, and technology. Our mission is to ensure every child in India receives excellent education. Founded in 2012 by Sumeet Mehta and Smita Deorah, LEAD has been at the forefront of transforming school education....
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Project Manager
6 days ago
bangalore, India LEAD Group Full timeAbout Lead:LEAD Group is India’s largest and fastest-growing School Ed-Tech company, revolutionizing education through integrated systems, curriculum, and technology. Our mission is to ensure every child in India receives excellent education.Founded in 2012 by Sumeet Mehta and Smita Deorah, LEAD has been at the forefront oftransforming school education. In...
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Assistant manager, complaints
4 weeks ago
Bangalore, India Manjushree Spntek Pvt. Ltd. Full timeFactory Location: Manjushree Spntek Pvt Ltd., Abbanakuppe, Bidadi Industrial Area, Bengaluru South District Industry: A range of technical textiles including SMS Nonwovens & Wovens with finishing capabilities of treatment, printing & specialty coatings. About Us: Manjushree Spntek Pvt Ltd. is a fast-growing manufacturer of high-performance technical textiles...
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Service Manager
3 days ago
bangalore, India SV Management Consultants Full timeRole:- Lead the team and Channel partners to provide customers with knowledge and skill, optimizing the performance of commercial vehicles in their business. This effort is aimed at establishing as a strong industry player and securing the leading market share. Location: -Hubli, Bangalore, Bellary, Hyderabad, Tirupati Responsibilities Manage and supervise...
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Team Lead
4 days ago
bangalore, India Valkyrie People Consulting Full timePosition: Team Lead – Remote Recruiter Location: Remote (Work from Home) Company: Valkyrie People Consulting Employment Type: Full-time About Us: Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...
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Team Lead
5 days ago
bangalore, India Valkyrie People Consulting Full timePosition: Team Lead – Remote Recruiter Location: Remote (Work from Home) Company: Valkyrie People Consulting Employment Type: Full-time About Us: Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...
