Business head – vinfast showroom

Location: Electronic City (E-City)Industry: Premium Electric Vehicle (EV) RetailExperience: 8–15 years (Minimum 4–5 years in automotive dealership leadership; EV experience preferred)About the RoleWe are launching a flagship Vin Fast Electric Vehicle Showroom in Electronic City and are looking for a dynamic and experienced Business Head to lead the complete business operations. This leader will drive sales, customer experience, profitability, and brand expansion while setting up a world-class EV retail environment.Key Responsibilities1. Business Leadership & P&L Ownership- Drive overall business performance, including P&L, sales growth, showroom profitability, and operational efficiency.- Plan annual and monthly business targets aligned with Vin Fast brand strategy.- Oversee budgeting, cost control, and resource allocation to achieve optimal financial results.2. Sales & Operational Excellence- Lead and manage daily sales floor activities, customer walk-ins, lead conversions, and test-drive operations.- Ensure full compliance with Vin Fast retail standards, customer experience processes, and showroom presentation guidelines.- Oversee inventory planning, vehicle availability, delivery timelines, and end-to-end documentation accuracy.3. 2-Year Strategic Growth Planning- Prepare and present a detailed 2-year strategic growth plan covering:- Sales targets (retail & corporate)- Market penetration strategy- Customer acquisition roadmap- Corporate, fleet, and institutional partnerships- New revenue opportunities in EV ecosystem- Review the roadmap quarterly and align with market trends, competition insights, and customer behaviour.- Work closely with management to implement key initiatives and growth levers.4. Team Leadership & Development- Build, train, and lead a high-performing team of Sales Consultants, CRM Executives, Delivery team, and Support staff.- Conduct regular performance reviews, KPI tracking, and skill development programs.- Foster a culture of discipline, ownership, customer focus, and premium brand representation.5. Customer Relationship & Brand Experience- Ensure a superior customer journey from enquiry to delivery and post-delivery engagement.- Handle escalated cases, VIP clientele, corporate customers, and high-value prospects.- Implement showroom events, brand activations, product demos, and customer engagement campaigns.6. Compliance, Reporting & Coordination- Ensure adherence to all Vin Fast OEM processes, audits, and documentation requirements.- Maintain RTO coordination, insurance tie-ups, finance partnerships, and compliance with legal norms.- Provide weekly/monthly MIS reports, sales forecasts, market insights, and performance reviews to management & OEM teams.Qualifications & Experience- Graduate / MBA preferred.- 10–15 years in automotive dealership operations with at least 4–5 years in a Business Head role.- Experience in premium automotive or EV segment is highly preferred.- Strong understanding of retail sales, digital lead management, and customer lifecycle management.Key Skills & Competencies- P&L Management & Business Planning- Leadership & Team Development- High-end Customer Handling- Market Analysis & Competition Mapping- Sales Forecasting & Revenue Planning- Strong Communication & Presentation Skills- Ability to create and execute a long-term growth strategyWhat We Offer- Opportunity to lead one of the first modern Vin Fast EV showrooms in the region.- High-growth environment with exposure to the rapidly evolving EV industry.- Competitive salary, attractive incentives, and leadership autonomy.- A chance to build and scale a futuristic automotive retail business.