Lead consultant

1 week ago

Pune, India Emergys Full time

Key Responsibilities:- Will lead team Service Now HRSD developers and Testers- Support and maintain all technical aspects of Service Now platform.- Design and Develop OOTB and custom application on Service Now platform with primary focus on HRSD development- Owns the requirement gathering sessions collaborating with various stakeholders.- Customer and internal Demos- Conduct technical training sessions for team members- Convert user stories into technical solutions.- Possess the ability to work independently with minimal management supervision- Testing of new and existing functionality- Documentation of new and existing process- Train end users/stakeholdersSkills Required:- 8-10 years of experience of IT including 8+ yrs in Service Now developing application using Service Now platform (Development & administration)- Must have a lead a team in technical capacity- Experience in implementation of Service Now HRSD modules - Case mgmt, Lifecycle Event mgmt, Agent workspace, Virtual Agent, Integration Hub spokes for HRSD (Adobe spoke for document mgmt, SAP Success Factor spoke etc..), Employee document Management, Employee Center portal- Integrations with other HR / recruitment tools like HCM, Workday.- Notifications, Surveys, Reports and Dashboards- Prepare Design / Architecture, review solution with Product owners, developing Po C's- Code review / best practices review/- Mentor junior developers- Requirement gathering, consulting skills and client communication.- Experience in leading Client workshops with customers across HR business units- Experience creating HRSD workshops decks and HRSD workbooks for the client to be able to fill out requirements post workshops- Ability to listen, interpret, strategize and consult on HR processes and map them to HRSD capabilities and solutionsMust have Certifications:- CIS-HRSD; CIS-ITSM; CAD

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