Deputy Manager

3 weeks ago

Chennai, India HCLTech Full time

Please share your resumes to


Job Description

:
Job detai

lsJob Tit le: Deputy Manager - Insuran

ceBand Lev el: E2

.2Designati on: Deputy Manag

erLocatio n: Chennai – Naval

urReports to : Manager / Group Manag

er
Purpose of the r

  • oleTo contribute to the achievement of HCL goals by supporting the objectives and goals of the Business Change t
  • eamTo work with existing and new clients to demonstrate expertise and promote HCL to a high stand
  • ardTo produce high quality documentation meeting company standards for issuing to and approval by internal and external stakehold
  • ersTo ensure all recommendations and solutions are designed with operational needs in mind balanced against initial and ongoing costs, compliant outcomes and client expectati
  • onsTo work with the BS&S team to support systems development and ensure UAT testing plans/execution are approved in line with business expectati
  • onsTo manage and aid transition to service delivery ensuring that all documentation, procedures and knowledge transfer to stakeholders are approved and completed before release of new it
  • emsTo supply appropriate management information as and when requi

redKey tasks and responsibilit

  • iesTo undertake an initial analysis of items received to demonstrate an understanding of the requirements, working with operations, to ensure a choice of solutions can be presen
  • tedTo produce an impact assessment for approval by internal / external stakehold
  • ersTo ensure all documentation (E.g. Impact Assessment / Business requirement specification) is delivered to a high standard and is approved by all internal and external counterpa
  • rtsFollowing the initial approval of costs, work with key stakeholders to produce detailed project documentation identifying key requirements and responsibilities to deliver the required outc
  • omeWhere appropriate, work with systems analysts to assist with the understanding of required chan
  • gesWhere appropriate, work with internal and external stakeholders to ensure policyholder documentation is issued to the expected standa
  • rdsTo assist the test team with regards to creating and approving a required test p
  • lanTo provide operational sign off, prior to systems release, through the final approval of any UAT evidence and to undertake operational verification of the enhancements following rele
  • aseTo engage with operational stakeholders, ensuring employees have an appropriate understanding of the item being delivered through Business Cha
  • ngeTo manage, and own the integration of, items into BAU and to identify / evaluate further opportunities for operational change as part of continuous improvem
  • entMaintain high levels of productivity and quality, whilst supporting colleagues and stakehold
  • ersEnsure all regular events, including audit activities and actions, are completed / escala
  • tedTo adhere to local and corporate governance and controls ensuring business operating systems and procedures are utilised / updated as necess
  • aryTo adhere to all HCL policies and procedu
  • resTo comply with industry and regulatory requireme
  • ntsApplication of OpEX principles / focus on customer outco
  • mesPromote good standards of professional working including verbal and written communication within a service delivery environm
  • entSupport the achievement of the Business Change team "terms of reference" and "performance standards" by undertaking activities relevant to the needs of the busin
  • essManaging a group of junior BAs with their administrative tasks and project wo
  • rksResponsible for mentoring new hi

resPerson Specificat

ionEssenti

al:Education/Qualifications/Train

  • ingGraduation in any str

eamDesira

  • ble
  • MBACFA Certification from CII,
  • UKCBAP certification (from International Institute of Business Analysis,
  • US)Workforce planning knowle
  • dgeUnderstanding of Operational Processes and procedu

resEssenti

al:Specific Job Skil

  • ls:Awareness of Financial Services regulatory boundar
  • iesMS Office experie
  • nceOperate within a workflow management environm
  • entExcellent communication skills – verbal and writ
  • tenUnderstanding of
  • SQLUnderstanding of core insurance applicati

onsEssenti

al:Experien

  • ce:At least 48 months of experience as Life & Pensions Business Analyst, or, at least 72 months of experience in Life & Pensions operati
  • onsProven track record of delivering to a high standard in an operational environm
  • entProven track record in the ability to influence and achieve resu
  • ltsExperience of managing process and/or cultural cha

ngeDesirab

  • le:At least 2 years of experience of working in the UK Life and Pensions a
  • reaExperience of working within a business process outsourcing environm
  • entAt least 3 years of experience in leading a te

am.Essenti

al:Core Competencies (HCL Standar

  • ds)Strategic Commercial Awaren
  • essChange & Innovat
  • ionThe need to work in a regulatory environm
  • entDelivering Excelle
  • nceTeam pla

yerDesirab

  • le:Inspirational Lea

der

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