Deloitte | Wholesale Credit

2 weeks ago

delhi, India Deloitte Full time
Wholesale Credit & Lending Services-Deloitte India
Role Title: Lead Business Analyst
Location: Pune, Bangalore preferred
Key Responsibilities
The Lead Business Analyst will primarily be responsible for:
Leading activity to identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations
Leading the design and reengineering of processes, where process is one of the many parts of the change, and provide detailed guidance on process design (considering risk, end-to-end and cost)
Overall support to impact assessment for change requests on design, scope, time, budget or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope.
Managing implementation of solutions
Development of control structures and performance scorecards (KPIs) to ensure project milestones, budgets, resources and employee engagement aspirations are met, implementing mitigating actions as appropriate.
Management of external service providers
Work with markets/regions to understand regulatory, customer and competitive landscape
Customers / Stakeholders
Primary customers are:
WCL functional and delivery teams
Other business areas and lines as appropriate
Group Functional Teams – e.g. Risk, Group Finance, IT
Operational support teams
Group & Regional teams
Other Risk sub-functions – global and regional
The Business Analyst will lead, contribute, challenge and advise effectively on areas within their scope, including internal committees / forums and support the provision of transparent and insightful feedback on status. They will communicate with clarity, impact and passion to inspire audiences and create a shared understanding and commitment.
Leadership & Teamwork
Act as a role model to the team in business analysis and design best practices.Promotes innovative approach when devising solutions.Champions the benefits and utilisation of Agile delivery encouraging the appropriate deployment
Support and encourage constructive cross-country, cross function, and cross-business teamwork by demonstrating collaboration and taking prompt action to address any activities and behaviours that are not consistent with diversity policy and / or the best interests of the business and its customers.
Give timely, honest and constructive feedback to others
Major Challenges
To be flexible and adaptable in an environment of constantly changing priorities, challenging bureaucracy and staying true to the values and strategy of the Group.
Dealing with complex requirements.
Supporting in the control of projects to meet exacting timescales.
The systems and processes involved are often highly technical in nature or require specialist knowledge to fully understand and effectively support the change programme.
Knowledge & Experience:
Possess excellent Business Analyst skills
Strong analytical background with a high degree of attention to detail
Background working in cross-functional teams to drive requirements capture
Experience in business and process analysis, change initiatives & re-engineering
Experience in planning and deploying both business and IT initiatives
Agile expertise - takes ownership of building agile capabilities in teams ensuring the right process are in place for agile requirement capture
Leading and empowering cross-functional teams
Capabilities
Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group
Challenge business intent in a constructive manner to accurately define requirements and design detailed business solution and structures
Continuously look for innovative ways to improve business outcomes and add value to customers/stakeholders/colleagues
Strong organizational, time management and planning skills in order to cope with multiple large-scale responsibilities
Ability to build strong relationships across Business, IT and Operations
Flexible and able to adapt in a fast-paced, changing environment
Confident and open to challenging existing protocols and processes.
Qualifications and Accreditations
Evidence of self-development across a number of disciplines
Industry recognized technical certifications desired i.e. Change Management, Master Black Belt – Six Sigma

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