IATA Freshers

3 weeks ago

ahmedabad, India Technomine Full time
About Technomine
Technomine is a leading software solutions provider committed to delivering innovative technology that empowers businesses to thrive in the digital age. With a focus on customer-centric solutions and a culture of continuous improvement, we help organizations harness the power of software to drive efficiency and growth. Our diverse team of experts is dedicated to providing exceptional service and support, ensuring our clients achieve their goals seamlessly.
Job Description - IATA Fresher
Process all reservations on behalf of client accounts air, land and other ancillary services
Includes all reservation elements including seat assignments and special requests
Provides advice and consultation to clients for international documentation
Follows best practices for booking and issuing tickets
Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications
Ensures data quality standards are met including reporting elements and traveler profile information.
Balance efficiency and effectiveness
Works efficiently to provide prompt service and to meet productivity standards
Responsible for managing incoming calls and emails within service level expectations
Ensures tickets and informational requests are provided in a timely manner
Maintains queues and follow-up on client requests
Helps team members with overflow work and tasks
Maintains rapport and works professionally with suppliers, vendors and third-party companies
Takes steps to avoid debit memos and errors
Competencies:
Excellent communication skills both written and verbal.
GDS experience preferably Amadeus.
A good knowledge of world geography/ maritime.
Self-assertive, Commercial insight and Effective time management.
Qualification & Experience
Graduate/ UG in any stream.
IATA will be an added advantage.
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