Senior Manager, Quality Control
6 days ago
Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Discover Frido, and experience the freedom to live life your way. The Senior Manager – Quality Control (Footwear) will lead end-to-end quality strategy across product development, manufacturing, vendor management, and post-purchase experience for a rapidly scaling D2C footwear brand. The role is responsible for building strong QC frameworks, reducing defect rates, ensuring consistent customer experience, and driving continuous improvement across the supply chain. ⸻ Quality Strategy & Governance • Own the overall quality roadmap for all footwear categories (sports, fashion, casual, comfort, kids, etc.). • Define quality standards, testing protocols, and inspection criteria aligned with brand promise, D2C customer expectations, and marketplace requirements. • Implement a “zero-defect mindset” with measurable QC metrics across suppliers and internal teams. Vendor & Factory Quality Management • Manage quality performance of manufacturing partners, tanneries, sole suppliers, and component vendors. • Build strong relationships with suppliers to ensure timely, high-quality output. Approve prototypes, PP samples, and Size Set samples with documented QC evaluation. • Assess wear-test results, durability tests, fit consistency, and overall product performance. In-Line Production Quality Control • Set up QC checkpoints at raw material stage, cutting, stitching/upper rooms, lasting, sole application, finishing and packing. • Introduce statistical quality control methods to catch deviations early. • Own product quality analytics from returns, reviews, unboxing complaints, and customer support feedback. • Work with product and operations teams to solve systemic issues in future batches. • Implement Lean/Six Sigma initiatives for process control in footwear production. • SATRA, ISO, REACH, chemical compliance, abrasion tests, flexing, etc. • Drive quality documentation—SOPs, quality manuals, inspection reports, calibration of tools, etc. Lead, train, and mentor QC inspectors, auditors, and lab technicians at factories and warehouse. • Develop capability-building programs for vendor QC teams. • Instill a culture of quality ownership. Qualifications & Experience • 8–12+ years of QC experience in footwear manufacturing (sports, fashion, leather, or synthetic footwear). • Strong understanding of D2C business dynamics—unboxing quality, packaging, returns analysis, customer sentiment. • Expertise in footwear construction (cemented, strobel, direct injection, PU/EVA/Rubber soles). • Experience in vendor audits, testing labs, QC toolkits, and statistical quality management. • Knowledge of SATRA/ISO standards and chemical compliance norms. • Prior experience leading QC teams and working with multi-factory ecosystems.
-
Senior manager
6 days ago
Pune, India Frido Full timeAbout Frido: is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to...
-
Senior Manager
7 days ago
Pune, India Frido Full timeAbout Frido: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the...
-
Senior Manager
1 week ago
pune, India Frido Full timeAbout Frido: www.myfrido.com Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give...
-
Senior Manager
1 week ago
Pune, India Frido Full timeAbout Frido: www.myfrido.com Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give...
-
Senior Manager
1 week ago
Pune, India Frido Full timeAbout Frido: www.myfrido.com Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give...
-
Senior Manager
5 days ago
Pune, India Frido Full timeAbout Frido: is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to...
-
Senior Manager
6 days ago
Pune, India Frido Full timeAbout Frido: www.myfrido.com Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give...
-
Senior Manager
6 days ago
Pune, India Frido Full timeAbout Frido: www.myfrido.com Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give...
-
Senior Manager
6 days ago
Pune, India Frido Full timeAbout Frido: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the...
-
Senior Manager
6 days ago
Pune, India Frido Full timeAbout Frido: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the...
