Program manager

4 days ago


Bangalore, India Brillio Full time

Key Responsibilities: Program Management & Leadership: Plan, organize, and oversee the testing program for multiple enterprise applications, ensuring alignment with the overall project objectives and timelines. Manage a team of test leads and testers, ensuring the creation, review, and execution of functional manual test cases while driving automation for SIT. Foster cross-functional collaboration with stakeholders including business analysts, developers, and project managers. Test Planning & Execution: Develop and implement comprehensive test strategies and plans, tailored to each application (Kinaxis, MS Dynamics, i PLM, i QMS), with a focus on functional and integration testing. Oversee the design, development, and execution of test cases, ensuring alignment with business requirements and sufficient test coverage. Lead automation of SIT test cases, working with the automation team to improve testing efficiency and quality. Project Operations & P&L Management: Manage the program's financials, overseeing P&L responsibilities, ensuring cost-effective resource utilization and budget adherence. Track and report financial performance, identifying opportunities to optimize costs and improve margins without compromising quality. Work closely with the finance team to provide regular updates on the program's financial health and ensure alignment with organizational financial goals. Customer Stakeholder Management: Act as the primary point of contact for customer stakeholders, building strong relationships to ensure customer satisfaction and alignment with their objectives. Conduct regular customer reviews, providing status updates, insights on progress, and addressing any concerns promptly. Proactively manage customer expectations and communicate any changes or challenges, maintaining transparency throughout the program lifecycle. Change Management: Identify and manage changes to project scope, timelines, and resources, coordinating with the customer and internal teams to assess impacts. Implement a structured change control process to evaluate, document, and manage change requests efficiently. Ensure stakeholders are informed of change impacts and have a clear understanding of revised expectations and requirements. Risk Management & Quality Assurance: Identify and mitigate risks related to testing and project operations, particularly in a multi-vendor environment with cross-functional dependencies. Implement quality assurance processes to ensure high standards across all test cases, documentation, and outcomes. Conduct regular program reviews, providing visibility into progress, risks, and issues for both internal and customer stakeholders. Continuous Improvement & Reporting: Define and track key performance metrics (KPIs) for program effectiveness, test coverage, and defect resolution rates. Drive continuous improvement initiatives by analyzing program outcomes, gathering feedback, and optimizing processes for efficiency. Create dashboards and reports to keep both internal and external stakeholders informed of program performance, financials, and progress. Qualifications: Education: Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field; Master’s degree is a plus. Experience: 10-13 years of experience in software testing and quality assurance, with at least 5 years in a test program management role, including P&L management. Industry Knowledge: Experience working within the semiconductor or high-tech industry is strongly preferred. Application Expertise: Proficiency with enterprise applications such as Kinaxis, MS Dynamics, i PLM, i QMS, and other relevant platforms. Testing & Automation Skills: Strong understanding of functional, integration, and user acceptance testing, with experience in test automation. Operational Management: Demonstrated experience in P&L management, customer engagement, and change management in a multi-vendor or complex project environment. Communication & Leadership: Strong communication and leadership skills with the ability to influence stakeholders and manage cross-functional teams. Analytical Skills: Skilled in analyzing test metrics and financial performance to provide actionable insights and drive continuous improvement. Preferred Skills: Certification in Project Management (e.g., PMP) or Software Testing (e.g., ISTQB). Familiarity with test management tools and project management platforms. Prior experience managing test programs with financial accountability and direct customer engagement.


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