Aimlay | Business Development Executive/CRM upto 35-40k Plus Incentives | new delhi

5 days ago


new delhi, India Aimlay Full time

Company Description

AIMLAY is a top-notch educational and writing service platform for working professionals, offering courses from grade ten to Ph.D. levels. The platform provides full-fledged assistance for Ph.D. holders from entrance to completion, with powerful connections to universities across India. Aimlay aims to improve lives by providing accessible education and has been serving for over a decade with a head office in Delhi and counseling centers nationwide.


Interested candidate can direct call or WhatsApp on this number 9266343442 and you can share your resume on mail also


Role Description

This is a full-time on-site role for a Business development executive at Aimlay in New Delhi. The Senior Inside Sales Representative will be responsible for activities such as inside sales, customer satisfaction, customer service, customer relationship management.

 

Responsibilities

  • Collection from existing clients 
  • Retention 
  • Up-sell, Cross-sell experience  
  • Proficient in English and Hindi language 
  • B2C client handling 
  • Interact with existing customers and make follow-up calls
  • Timely payment & collections from the customers
  • Interaction with customers via Emails & over the phone.
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Update account status records and collection efforts
  • Updating the existing customers on ongoing projects.
  • Report on collection activity
  • Coordinating with Sales Team & Accounts Team regularly with regards to payment and work status.


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