Endpoint engineer
2 weeks ago
Job Title : Endpoint Engineer
Scope of Responsibilities / Expectations
Administer the endpoint management platform, including agent deployment and reporting, software deployment, patch management, and endpoint compliance
Creating all the necessary documentation for any changes in the environment or new technologies being introduced in the environment.
Coordinate with the Service Desk team on enterprise-wide deployment actions and resolving endpoint management agent issues
Ensure software packages and patches are deployed efficiently and as transparently as possible
Coordinate with appropriate resources to ensure that endpoint assets are in compliance with Information security policies and standards
Use scripting and tools to automate operational activities, tasks, system builds and changes in the environment (Power Shell, VBScript. Etc.)
Strong analytic, troubleshooting, and problem-solving skills
Strong drive to self-learn new technologies
Self-motivated with ability to work independently
Must be able to work under pressure and meet project deadlines
Strong decision-making, prioritization, and negotiation skills
Strong communication skills (verbal, written, presentation and negotiation)
Ability to weigh various suggested technical solutions against the original business needs and choose the most cost-effective solution.
Ability to communicate complex technical information in a concise and articulate manner
Develop relationships with peer groups, and business unit to stay current with technology
Qualification Requirements
Bachelor’s degree or equivalent work experience
Expertise in Microsoft and/or Mac OS operating systems including developing standardized deployment and configuration in an enterprise
8+ years experience using endpoint management technologies such as Entra ID, Active Directory, Office365, GPOs, JAMF, and Intune
Expertise in automating all aspects of endpoint management using scripting tools, APIs, workflow management tools, etc. Expertise in broad array of scripting languages and automation tools
Expertise with OS security hardening and methods for evaluating and applying security standards to endpoints
Skills Requirements
Expert on MEM/Intune administration and software packaging
Expert on writing VBScript and Power Shell scripts
Expert on Azure Active Directory administration
Expert on Intune polices administration
Expert on Active Directory GPO administration
Expert at Windows OS install and configuration
Expert at providing 3rd level Endpoint Support for Windows 10/11 and Mac OS
Desired:
VMWare Horizon VDI deployment and administration experience
Azure Virtual Desktop deployment and administration experience
Experience creating and maintaining Windows 10 image
Windows Hello for Business deployment and administration experience
Windows 11 with Autopilot deployment and administration experience
Mac OS MDM management using JAMF
Zscaler technology experience
Nexthink technology experience
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