Oncology Prior Authorization Specialist

About RISA Labs Cancer patients face not just a disease, but a broken system where delays in treatment are common due to outdated, error-prone workflows. RISA Labs is changing that with our Business Operating System as a Service (BOSS) - a powerful platform built for the vertical complexity of healthcare, that transforms healthcare operations. Unlike simple automation tools, BOSS breaks down complex workflows into small tasks, managed by smart AI agents like LLMs, digital twins, and reinforcement learners. This creates a digital workforce that doubles the efficiency of healthcare teams, letting a 1,000-person institution operate like it has 2,000 staff overnight. Founders RISA was founded by Kshitij Jaggi and Kumar Shivang, IIT Kanpur alumni with a proven track record from their previous healthcare startup, Urban Health. Their vision is to streamline oncology care through cutting-edge technology. Funding RISA Labs is backed by $3.5 million in seed funding, led by Flipkart co-founder Binny Bansal, with support from Oncology Ventures, General Catalyst, z21 Ventures, Odd Bird VC, and angel investor Ashish Gupta. Role Overview We are seeking a detail-oriented Oncology Prior Authorization Specialist to manage and streamline the prior authorization (PA) process for oncology treatments and procedures. In this role, you will ensure timely and accurate approvals while maintaining compliance with insurance guidelines. You will collaborate with oncologists, nursing staff, billing teams, and insurance payers to facilitate access to necessary oncology care and remove barriers to treatment. Responsibilities Manage Prior Authorization Process: Oversee the entire prior authorization process for oncology treatments, procedures, and medications, ensuring timely and efficient approvals Review Requests: Evaluate prior authorization requests to confirm they meet medical necessity criteria and payer guidelines Collaborate with Care Teams: Work closely with oncologists, nursing staff, and billing teams to gather necessary clinical documentation and ensure it is submitted accurately and promptly Insurance Coordination: Coordinate with insurance companies to resolve coverage issues, denials, and appeals, ensuring that patients receive the care they need without unnecessary delays Record Keeping: Maintain accurate records of all prior authorization requests, including approvals, denials, and appeals, ensuring documentation is compliant and well-organized Proactive Problem Resolution: Identify and address barriers to timely approvals, proactively addressing payer-specific requirements and facilitating smoother workflows Policy & Guideline Updates: Stay informed on insurance policy changes, payer guidelines, and new oncology treatments to ensure compliance and accurate processing of requests Provide Feedback & Insights: Support oncology care teams by offering feedback to improve the prior authorization workflow and streamline operational efficiency Utilize Technology: Use electronic medical records (EMR) systems (e.g., OncoEMR) and prior authorization platforms to manage and streamline processes Compliance: Ensure all communications and documentation comply with HIPAA and other relevant regulatory standards Qualifications Experience: Minimum of 3 years of experience managing medical prior authorizations, specifically within oncology Preferred Experience: Experience working in a cancer center or with oncology clients is highly preferred Knowledge: In-depth understanding of oncology treatments, procedures, and insurance requirements for medical prior authorizations Insurance & Reimbursement: Strong understanding of insurance policies, reimbursement processes, and medical necessity criteria for oncology care Technical Proficiency: Proficient in EMR systems (e.g., OncoEMR or similar platforms) and multiple payer portals, plans, and prior authorization tools Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise between healthcare teams, patients, and insurance payers Detail-Oriented: Ability to maintain accurate and organized documentation in a fast-paced environment Collaboration & Independence: Ability to work independently and collaboratively with care teams in a dynamic oncology care setting Compliance Knowledge: Strong knowledge of HIPAA compliance and other regulatory standards Preferred Certifications: Certification in Medical Coding, Healthcare Administration, or a related field is a plus