Application Support Specialist
4 days ago
My Client is a global leader in sustainability, risk and performance management, empowering over a million users across 90+ countries to create meaningful change are looking to hire for a role in IT ERP Applications with below skills.
Key Specifications :
Title : Senior IT Applications Analyst
Shift : 2.00pm to 11.00pm
Location : Remote
Roles & Responsibilities:
- Audit system data for accuracy and resolve discrepancies.
- Educate end users on new applications and enhancements.
- Develop training documentation and host training sessions.
- Collaborate with stakeholders to assess application usage and improvements.
- Configure enterprise applications and troubleshoot bugs/issues.
- Perform regular audits to ensure optimal system performance.
- Manage user support requests and prioritize your ticket queue.
- Develop dashboards and reports for greater data visibility.
- Administer system release calendars, distribute release notes, and manage documentation via MS Teams.
- Monitor system performance and address incidents efficiently
Desired profile :
- Graduate with minimum 3 to 8 years of experience in ERP applications.
- With minimum of 3 years in analysis and data management.
- Should be hands-on on in one of these ERP or database applications (NetSuite/OpenAir/Concur/Boomi)
- Proficient in using Power BI
- Proficient in providing end-user support
- Proficiency in MS Office (Word, PowerPoint, Excel).
- Candidates from IT Services, Consulting or SaaS background are preferred
- Excellent communication, with 30 days or less notice period preferred
Suitable candidates can write with the updated CV to
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