Senior manager
3 weeks ago
Responsibilities:
Responsible for a portfolio of alliance partner banks to drive acquisition & activation of new merchants to ensure business growth via different bank channel.
develop strong working relationships with key influencers for the assigned banks. This includes mapping the various teams in the assigned banks thoroughly
Drive seamless onboarding of Cashfree as a Vendor / Customer in the bank’s ecosystem along with product team. And as well as ensure set-up on system and its complete alignment across departments
Identifying the banks which can be graduated from a Referral arrangement to a Banking Program which could either be a white-labelled or a VAS arrangement.
Drive Subvention agreements and ensures that the partner bank becomes an active partner in co-acquiring Merchants using subvention as an effective tool
Ensuring that the engagements are well formalized with the partner banks by way of agreement(s) and agreed base rates and mark-ups applicable, if any.
Liaising with other cross-functional teams like Solutions, Product etc. to ensure that we deliver on required customizations by sizing up the opportunity and creating projections which is a driver in taking such calls
Requirements:
8-12 year of experience.
Experience in customer engagement / sales roles is a must. This is essentially a customer facing role and therefore flair for sales / relationship building is sacrosanct.
Business acumen and Customer orientation: Should be a passionate believer in digital transformation and the use of technology to simplify business processes and improve customer experience.
Established and existing networks with banks both public as well as private sector would be a definite advantage.
Excellent written and verbal communication skills, comfort with Microsoft Office Suite, specifically Excel.
High energy team player with willingness to learn and adapt quickly.
Ability to work independently with a proven track record of creating and executing partnerships / alliances that drive measurable business results.
Data-driven thinking and an affinity for numbers, MIS.
Analytical capability to deal with the technical, contractual, and financial aspect of the business.
Project management experience and ability to handle multiple time-sensitive projects and competing priorities.
Ability to effectively think strategically and influence cross-functional teams, such as Operations, Solutions, Product etc. so as to have the required prioritization accorded.
Willing to travel to meet with banks / large Merchants acquired through the banking partners.
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