Operations manager
2 weeks ago
We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global Blockchain Show is a launch event under the VAP Group umbrella.
We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.
Key Responsibilities:-
Event Planning and Logistics:
Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.
Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.
Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.
On-Site Management:
Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.
Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.
Address any operational issues or emergencies that may arise during events in a calm and effective manner.
Stakeholder Communication:
Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.
Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.
Budget Management:
Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.
Provide regular budget updates to leadership and make recommendations for cost optimization.
Quality Assurance:
Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.
Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.
Post-Event Evaluation:
Lead post-event debriefs to assess event successes and areas for improvement.
Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.
Qualifications and Skills:-
Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.
Proven experience (5+ years) in event operations, production, or related roles.
Strong project management skills with a track record of successfully managing complex events.
Excellent organizational skills and attention to detail.
Exceptional problem-solving abilities and the capacity to manage unexpected challenges.
Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.
Proficiency in event management software and tools.
Ability to remain composed under pressure and make quick decisions in fast-paced environments.
Flexibility to work irregular hours, including weekends and evenings, during event periods.
Understanding of health and safety regulations and risk management in event planning.
Leadership qualities and the ability to motivate and lead event teams.
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