Chief Operating Officer: Media Services

Professional Experience: · Minimum 18 years of relevant experience · Should possess prior experience in leadership roles within Sports, Media, Entertainment, News, Live Events, Public Sector, or similar industries. Educational Qualifications: · Essential : MBA in Marketing/Operations/Strategy or related field from a premier Tier-I college or university. · Preferred: B.Tech in CS/ECE/EEE/Media & Communications Technology or related field from a premier Tier-I college or university. About us: ZOOM is South Asia’s largest live broadcast services provider, pioneering the industry in India for over three decades. We have delivered end-to-end broadcast solutions for some of the region’s most iconic events—FIFA U-17 World Cup, ICC U-19 World Cup, Asian Games, Commonwealth Games, IPL, ISL, Big Boss, Indian Idol, G-20, and more. With a client portfolio that spans Sports, Media, Entertainment, and News, we are known for technical excellence, unmatched scale, and flawless execution. Role Overview: We are seeking an accomplished and strategic Chief Operating Officer (COO): Media Services  to oversee and optimize business operations across the organization’s media verticals. The individual will be responsible for managing P&L performance, strengthening operational systems and processes, and leading functional heads to deliver on strategic and financial goals. The role demands a leader with deep industry experience, exceptional execution capability, and a proven ability to drive efficiency, scalability, and profitability within large, multi-functional media environments. The COO will oversee daily operations, optimize resource management, and drive organizational growth. Key Responsibilities including but not limited to: 1. P&L Management • Take full ownership of the company’s P&L across all relevant business units. • Monitor, control, and improve financial performance through operational excellence. • Ensure cost efficiency, revenue optimization, and adherence to financial targets. 2. Business Operations & Process Improvement • Strengthen and streamline end-to-end business operations. • Identify process gaps and implement continuous improvement initiatives. • Establish standard operating procedures (SOPs) to enhance efficiency, quality, and accountability. 3. Leadership & Team Management • Lead and mentor functional leaders across departments including Business Development, Finance, HR, and Technology, Engineering, Enablement; etc. • Foster a high-performance culture focused on collaboration, innovation, and results. • Align cross-functional teams with organizational goals and performance metrics. 4. Systems Development & ERP Implementation • Lead the design and development of an integrated cross-functional ERP system to enable data- driven decision-making. • Collaborate with IT and functional heads to ensure system alignment with business needs. • Drive digital transformation initiatives for improved business intelligence and reporting. 5. Strategic Planning & Execution • Partner with the promoters and executive leadership team to define and execute long-term strategic plans. • Drive operational readiness for new business ventures and expansions. • Translate organizational vision into actionable goals and measurable outcomes. Desired Skills: • Operational excellence and process optimization. • Strong financial acumen with P&L ownership. • Cross-functional leadership and team development. • Strategic planning and organizational execution. • ERP system design and implementation expertise. • Analytical decision-making and business transformation skills. Excellent communication, problem-solving, and organizational skills Proven Analytical Skills with experience in data-driven decision-making Comprehensive knowledge of Finance and Budgeting How to Apply Interested candidates are requested to submit their updated CV via email to with the subject line: Application for Chief Operating Officer: Media Services