Project Manager
1 month ago
Key Responsibilities – Client Onboarding and Migrations:
• Delivery of all Migration Requirements to migrate processes from onshore location to offshore location.
• Responsible for completion of all data mapping requirements for all systems impacted Migrations.
• Collation, monitoring and delivery of all evidencing required by the Migration framework.
• Requirements collation for migration approach and execution.
• Ensure suitable documentation produced to a high standard, as required on all assigned pieces of work to support delivery and ensure a complete audit trail.
• Communicating risks and issues to senior stakeholders in a timely manner.
• Participation in meetings as defined by Migration charter / plan.
• Responsible for participation and provision of input to any migration tool configuration or build requirements.
• Complete all Migration testing requirements to prove out migration processes and timings.
• Raise all issues/concerns identified risks promptly to senior stakeholders.
• Responsible for input into issue resolution as required.
• Implementation of Migration runbooks and rulebooks (KSDs).
• Supporting the client relationship within the Migration framework.
• Investigation and explanation/resolution of migration differences to allow client sign-off.
Key Responsibilities – Site Communicator
- Site Communications - Pan India & CSC Gurgaon mailers.
- Manage/update CSC Gurgaon Quarterly scorecard.
- CSC Events - Coordinate events (planning, logistics, pics, communications, etc.) – Equithon, Gratitude, Townhalls, CSC Photoshoot, etc.
- CSC India calls/meetings/events – Represent Gurgaon in CSC India events/forums and promote Gurgaon participation.
- Maintain Site HC, Metrics & Decks – Monthly HC reconciliation with Site Leadership Team mapping, CSC Gurugram Overview, Site Leadership Org Charts, Client Showcase Area, SLT Bios, TV displays, etc.
- SSO Decks & mailers – SSO Gurgaon & Pune Overview, Senior/Client visit decks, adhoc decks, etc.
- Tasks from CAO.
- SLT Meeting - Publish MOM.
- Site Awards - Nominations/ release awards, etc.
Key Skill Sets:
• Excellent organization and analytical skills.
• Strong numerical skills.
• Excellent communication skills (oral and written).
• Good working knowledge of MS applications.
• High level of attention to detail.
• Ability to work under pressure and to meet tight timescales.
• Ability to work as part of a team and independently.
Others:
• Good working knowledge of MS applications, especially Excel.
• Business Analysis experience essential.
• Previous experience of Data / Process Migration projects essential.
• Experience of working in Project teams desirable.
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