Salesforce Technical Support Specialist

2 days ago


Ajmer, Rajasthan, India Movate Full time

About Movate

Movate is a global customer experience and technology consulting services provider, partnering with clients across industries to drive digital transformation.

We have a diverse team of over 11,500 customer-centric thinkers, collaborators, and co-creators across 20 global locations.

About the Role

As a Salesforce Production/Business Support Analyst, you will be responsible for providing first-line support for end-user queries and issues related to Client System functionalities and data.

You will act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless experience.

Responsibilities:

  • Provide technical support for Salesforce CRMs, including configuration updates, data uploads, and bulk changes using tools like Salesforce Data Loader.
  • Log, prioritize, and collaborate with product teams on resolving Salesforce bugs and complex technical issues.
  • Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.
  • Investigate and resolve data synchronization and upload errors across Salesforce and integrated systems.
  • Manage user accounts, roles, and permissions in compliance with security policies.
  • Maintain optimal system performance by proactively identifying and resolving potential issues.
  • Support user onboarding with training sessions and create knowledge base articles, training materials, and run books for common issues.
  • Gather user feedback and pain points, sharing insights with product teams to inform enhancements.
  • Contribute to quality assurance by validating new features and updates for functionality and reliability.
  • Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.

Required Skills and Qualifications

We are looking for a strong analytical and troubleshooting skills holder, proficient in Salesforce configuration, with experience in data tools like Salesforce Data Loader for bulk updates and uploads.

Familiarity with resolving integration errors and providing creative solutions to system limitations is a must.

Qualifications:

Any Graduate

Compensation and Benefits

The estimated salary for this role is ₹10,00,000 - ₹15,00,000 per annum, depending on experience.

Movate provides equal opportunity to diversity and inclusivity.



  • Ajmer, Rajasthan, India Movate Full time

    At Movate, we're on a mission to revolutionize customer engagements through digital technologies. We're seeking an experienced Salesforce Production/Business Support Analyst to join our team in Bangalore.Job Summary:We're looking for a skilled professional to provide first-line support for end-user queries and issues related to Client System functionalities...


  • Ajmer, Rajasthan, India Mayo College Girls' School Full time

    We are seeking a highly skilled Technical Network Specialist to join our team at Mayo College Girls' School in Ajmer, Rajasthan. This critical role involves managing and supporting our IT infrastructure to ensure seamless network operations, security, and robust technical support for our academic and administrative departments.Key ResponsibilitiesNetwork...


  • Ajmer, Rajasthan, India Artos Software Full time

    • You will play a vital role in ensuring our customers receive exceptional technical support, helping them succeed with our products.• Collaborate closely with experienced founders, engineers, and the merchant success team to resolve customer issues and drive product adoption.• Develop strong relationships with customers, becoming their go-to person...


  • Ajmer, Rajasthan, India DCS Group Full time

    DCS Group is seeking an experienced Senior Foundry Operations Specialist to join their team. This is a unique opportunity to leverage your skills in production planning, workflow optimization, and quality control to drive efficiency and productivity in the foundry.The successful candidate will be responsible for developing and implementing production...


  • Ajmer, Rajasthan, India Awign Expert Full time

    Job DescriptionWe are seeking an experienced Artificial Intelligence Specialist to join our team at Awign Expert. The ideal candidate will have a strong background in machine learning and AI, with hands-on expertise in large language models (LLMs) and agentic system development and deployment.About the Role:The Senior Machine Learning Professional will be...


  • Ajmer, Rajasthan, India Clair Engineers Pvt Ltd Full time

    **Job Summary**: We are seeking an experienced Site Installation Specialist to join our team at Clair Engineers Pvt Ltd. This is a great opportunity for individuals with strong technical skills and excellent communication abilities.**Location**: PAN INDIA**About Us**: Clair Engineers Pvt Ltd is a leading organization in the field of engineering services. We...


  • Ajmer, Rajasthan, India BHAGAT HR SERVICES Full time

    Industry-Leading Opportunity for Piping Design ProfessionalsWe are seeking an experienced Piping Design Specialist to join our esteemed client in the EPC Project Industry.About the Company:Our distinguished client is a renowned player in the EPC Project Industry, known for its cutting-edge projects and commitment to excellence.Job Title: Piping Design...


  • Ajmer, Rajasthan, India Atoa Full time

    About AtoaAtoa is revolutionizing in-store payments by enabling consumers to pay using their existing Bank Apps. Based in London, we're committed to bringing seamless payment experiences to the UK market.Job DescriptionWe're seeking an experienced RevOps Operations Specialist to drive lead generation, optimize data management, and automate key processes. As...


  • Ajmer, Rajasthan, India Belzabar Software Design India Private Limited Full time

    Job SummaryWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Belzabar Software Design India Private Limited.Key ResponsibilitiesSupport and deploy mission-critical, customer-facing, front-end and back-end production SaaS environmentsImprove site performance, monitoring, and overall stability of the production...


  • Ajmer, Rajasthan, India Aditya Honda Full time

    Job Summary:As an Inventory Control Specialist at Aditya Honda, you will be responsible for overseeing the parts department, ensuring timely delivery of motorcycle spare parts to both repair and sales teams. The ideal candidate should have experience in managing automotive spare parts or a background in mechanical knowledge.About the Role:This role...


  • Ajmer, Rajasthan, India DCS Group Full time

    DCS Group is seeking a skilled Production and Design Specialist to join our team in the foundry industry.Job Summary: We are looking for an experienced Production Engineer with expertise in managing monthly production, quality recheck, and foundry lab management. The ideal candidate will have strong analytical and problem-solving skills, excellent...


  • Ajmer, Rajasthan, India AccunAI Full time

    About UsAccunAI is a leading AI solutions company that supports clients in accelerating AI development with high-quality data and expert assistance. Our platform enables the creation of various types of data (text, audio, image, video), and we collaborate with over 100,000 skilled Subject Matter Experts (SMEs) across 300+ domains.About the RoleAccunAI is...


  • Ajmer, Rajasthan, India Mile Full time

    We are seeking a highly skilled Sales Development Representative to join our growing team as the first hire in outbound sales. This foundational role will play a key part in building our outbound engine.About the RoleThe ideal candidate is skilled in navigating complex organizations, understands programmatic advertising (preferred, not mandatory), and...


  • Ajmer, Rajasthan, India Talasha Full time

    We are seeking a highly skilled Strategic Marketing Specialist to join our team at Talasha, a boutique communications agency in Mumbai. As a key member of our marketing team, you will be responsible for developing and executing effective marketing strategies that drive brand awareness and growth for our luxury lifestyle clients.Job Summary:Develop and...


  • Ajmer, Rajasthan, India Tata Consultancy Services Full time

    Tata Consultancy Services, a leading global consulting and technology firm, is seeking an experienced Identity Governance & Administration (IGA) professional to join our team.The ideal candidate will have expertise in IGA platforms, strong knowledge of identity lifecycle management, privilege management, and integration with end-systems.We are looking for...


  • Ajmer, Rajasthan, India Mayo College Girls' School Full time

    Job OverviewWe are seeking a skilled Network Administrator for Mayo College Girls' School to manage and support our IT infrastructure.


  • Ajmer, Rajasthan, India Mayo College Girls' School Full time

    We are seeking a skilled Senior Network Infrastructure Manager to join Mayo College Girls' School in Ajmer, Rajasthan. This critical role is responsible for maintaining seamless network operations, ensuring security, and providing robust technical support to our academic and administrative departments.Key Responsibilities:Network Management: Oversee the...


  • Ajmer, Rajasthan, India Mayo College Girls' School Full time

    Job Title: Chief Information Technology OfficerWe are seeking a skilled and experienced IT professional to lead our school's information technology department. This role is critical to maintaining seamless network operations, ensuring security, and providing robust technical support for our academic and administrative departments.Key Responsibilities:Network...


  • Ajmer, Rajasthan, India Tata Consultancy Services Full time

    Tata Consultancy Services is seeking a skilled Informatica IICS Developer to join their team. The ideal candidate will have 7+ years of experience in Cloud data Integration(CDI) and Cloud Application Integration(CAI )Job Responsibilities:Create mappings/tasks/task flows using Cloud data Integration(CDI)Create processes/connections, etc. using Cloud...


  • Ajmer, Rajasthan, India Moe's Art Full time

    We are seeking an experienced professional with 4–5 years of specialized experience in healthcare and tech writing, particularly in pharmaceuticals and vaccines. The ideal candidate should have a solid background in crafting detailed, engaging content across various formats, from long-form articles to social media and press releases.Key...