Technical Documentation Specialist
3 days ago
About SAS R&D Pune
SAS is a leading analytics software company driving innovation in data science, machine learning, and AI.
We are seeking an Associate Technical Writer to join our team at the Pune R&D Center. This role involves creating high-quality product documentation that showcases the capabilities of our software and helps customers achieve business goals.
Key Responsibilities
- Design and develop information products (e.g., user guides, release notes) for various SAS products and offerings.
- Collaborate with cross-functional teams to ensure accurate and timely delivery of documentation.
- Foster strong relationships with stakeholders to understand customer needs and preferences.
- Develop clear, concise, and engaging content that follows corporate guidelines (e.g., Global English, Accessibility).
- Prioritize tasks and manage multiple projects simultaneously to meet deadlines.
- Stay up-to-date with industry trends, best practices, and new technologies to enhance technical writing skills.
Requirements
- Bachelor's degree in Communications, Technical Writing, or a related field.
- 1+ year of experience in technical writing, preferably in an analytics or software development environment.
- Excellent written and verbal communication skills.
- Aptitude for learning new tools and technologies.
- Strong organizational and problem-solving skills.
Preferred Qualifications
- Experience with XML-based content management systems (e.g., Oxygen Editor, Acrolinx).
- Familiarity with Agile documentation development methodologies.
- Knowledge of business or industry lexicon relevant to assignments.
- Ability to work as part of a global team and adapt to changing priorities.
What We Offer
A competitive salary of $85,000 per annum, plus additional benefits such as medical insurance, retirement plan matching, and paid time off. Located in the heart of Pune, India, this role offers a dynamic work environment with opportunities for growth and professional development.
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