Key Account Manager

4 weeks ago


Gurgaon, Haryana, India InstaTalent Recruit LLP Full time

We are seeking a skilled Key Account Manager to oversee the relationship's of our company with its most important clients. This individual will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be apt in building strong relationships with strategic customers, identifying needs and requirements to promote our company's solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve longterm success.

Key Responsibilities:
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Play an integral part in generating new sales that will turn into longlasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Requirements:

  • Experience in sales and providing solutions based on customer needs.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
  • Excellent organizational skills.
  • Ability in problemsolving and negotiation.
  • Degree with minimum 2 years of experience in Tele-Sales/BD/Account Management/Client management etc.

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