Strategic Client Engagement Manager

3 days ago


Cochin, Kerala, India SBL Knowledge Services Full time
Job Overview

We are seeking a highly skilled Strategic Client Engagement Manager to join our team at SBL Knowledge Services. In this role, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and driving client satisfaction.

Key Responsibilities
  • Client Relationship Management: Develop and execute strategies to build trust and rapport with clients, acting as their primary point of contact and ensuring timely communication.
  • Issue Resolution: Handle client inquiries and complaints efficiently, providing solutions or escalating issues when necessary to ensure prompt resolution.
  • Proactive Client Engagement: Regularly check in with clients to assess their satisfaction, anticipate their needs, and suggest relevant products or services.
  • Client Feedback and Reporting: Collect and document client feedback to share with relevant teams, assisting in the continuous improvement of services and processes.
  • Service Monitoring: Monitor and track the delivery of services to ensure commitments to clients are met, and maintain a high standard of service quality.
  • Cross-functional Collaboration: Work closely with sales, operations, and technical teams to ensure client needs are understood and met.
Qualifications and Requirements
  • Education: Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
  • Experience: Minimum 2 years of experience in client relations, customer service, or account management.
Skills and Qualifications
  • Strong Verbal and Written Communication Skills: Excellent communication skills to effectively interact with clients and internal teams.
  • Problem-Solving and Conflict-Resolution Abilities: Ability to resolve complex issues and conflicts in a professional manner.
  • Proficiency in CRM Software and Microsoft Office Suite: Experience using CRM software and Microsoft Office Suite to manage client relationships and data.
  • Ability to Work Independently and as Part of a Team: Strong organizational and multitasking skills to work independently and collaboratively within a team.
Salary and Benefits

The estimated salary range for this position is $60,000 - $80,000 per annum, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



  • Cochin, Kerala, India Synechron Technologies Pvt. Ltd. Full time

    About the JobWe are seeking a skilled Client Partner to join our team at Synechron Technologies Pvt. Ltd. in Mumbai, Goregaon. As a Client Partner, you will play a critical role in building and maintaining strong relationships with our clients, driving business growth, and ensuring successful project delivery.Key Responsibilities:Develop and execute client...


  • Cochin, Kerala, India SBL Knowledge Services Full time

    Job Description:SBL Knowledge Services is seeking a highly skilled and experienced Strategic Client Partnership Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and exceeding their expectations.About the Role:You will act as the primary point of...


  • Cochin, Kerala, India McLaren Strategic Solutions (MSS) Full time

    Company Overview:McLaren Strategic Solutions (MSS) is a leading provider of strategic enterprise solutions, leveraging cutting-edge technologies to drive business growth and innovation.Estimated Salary: $150,000 - $200,000 per yearJob Description:We are seeking an experienced Senior Software Engineer with a strong background in Java to lead the development...


  • Cochin, Kerala, India SBL Knowledge Services Full time

    Job Description:As a Client Relationship Manager at SBL Knowledge Services, you will play a pivotal role in building and maintaining strong, lasting relationships with our clients. Your primary focus will be on ensuring consistent, timely communication and delivering exceptional service quality.Main Responsibilities:Client Relationship Management: Establish...


  • Cochin, Kerala, India SBL Knowledge Services Full time

    Are you passionate about building strong relationships with clients?SBL Knowledge Services is seeking a highly motivated and experienced Client Relationship Manager to join our team.The ideal candidate will have a proven track record of delivering exceptional client service, managing client expectations, and driving business growth through strategic account...


  • Cochin, Kerala, India McLaren Strategic Solutions (MSS) Full time

    At McLaren Strategic Solutions (MSS), we are seeking a seasoned Enterprise Java Architect to lead the development of strategic financial solutions within a major global financial services firm. This role requires deep technical expertise in Java and AWS, with a focus on building a new services layer on AWS EC2 that integrates seamlessly with both legacy...


  • Cochin, Kerala, India Webdura Technologies Full time

    Client Success ManagerJob OverviewWe are seeking a seasoned professional to join our team as a Client Success Manager. This role requires a minimum of 5 years of experience in customer engagement, project management, and consulting.Responsibilities• Foster positive relationships with our customers as their primary point of contact• Help clients implement...


  • Cochin, Kerala, India PGS London Full time

    At PGS London, we are seeking a highly skilled Academic Engagement Manager to join our team. This role involves creating engaging presentations that showcase our academic and skill-based programs.Key ResponsibilitiesDesign and develop visually appealing and content-rich PowerPoint presentations that highlight our UK degree programs, lateral entry options,...


  • Cochin, Kerala, India Futuremug Full time

    Join Futuremug as a Strategic Operations Expert.We are offering an estimated salary of $120,000 - $180,000 per annum.About the Role:In this role, you will play a pivotal part in driving business growth and improvement at Futuremug. As a seasoned expert in organizational development, you will analyze complex challenges, design innovative solutions, and...


  • Cochin, Kerala, India McLaren Strategic Solutions (MSS) Full time

    Job OverviewMcLaren Strategic Solutions (MSS) is seeking a seasoned Enterprise Java Architect to lead the development of a strategic enterprise project within a major global financial services firm.This role requires deep technical expertise in Java and AWS, and will focus on building a new services layer on AWS EC2 that integrates seamlessly with both...


  • Cochin, Kerala, India Rupeek Full time

    About RupeekRupeek, a pioneering fintech company founded in 2015 and headquartered in Bangalore, India, has revolutionized the digital lending landscape with its cutting-edge technology and asset-light supply chain. The firm's mission is to provide Indians with fair and convenient access to credit, leveraging its expertise in monetizing India's vast gold...

  • Strategic HR Manager

    3 weeks ago


    Cochin, Kerala, India HTIC Global Full time

    Job SummaryThe HTIC Global team is seeking a skilled Strategic HR Manager - Business Partner to join our organization. This role will be responsible for aligning business objectives with employees and management in designated business units, ensuring effective partnerships across the HR function.Key ResponsibilitiesStrategic HR PartnershipCollaborate with...


  • Cochin, Kerala, India Webdura Technologies Full time

    Job OverviewWe are seeking a skilled professional to join our team as a Strategic Business Development Professional. This role requires someone with experience in customer engagement, project management, and consulting.Responsibilities:Foster strong relationships with customers as their primary point of contact.Help clients implement services and plan...


  • Cochin, Kerala, India Techmax Technologies Full time

    At Techmax Technologies, we are looking for a talented Strategic Business Operations Manager to join our team. In this role, you will play a critical part in driving the success of our business by overseeing key operations and ensuring seamless integration between Human Resources and Accounting functions.We offer an estimated salary range of $90,000 -...


  • Cochin, Kerala, India Art Technology and Software Full time

    Job Summary:We are seeking an energetic and personable Employee Engagement Specialist to lead and facilitate company events, manage employee engagement initiatives, and serve as an emcee for internal functions as needed.About the Role:This role is crucial to fostering a positive company culture, improving employee morale, and enhancing team cohesion across...


  • Cochin, Kerala, India Waytogo Consultants Full time

    Company Overview: Waytogo Consultants is a leading financial services firm dedicated to delivering exceptional wealth management solutions.">About the Role: We are seeking an experienced Strategic Wealth Manager to join our team. As a key member of our financial services division, you will be responsible for building and maintaining strong relationships with...


  • Cochin, Kerala, India GREATBELL HR Consultancy Services PVT LTD Full time

    **Company Overview**GREATBELL HR Consultancy Services PVT LTD is a leading Human Resources services company specializing in Technical and Hospitality Manpower Recruitment. With exclusive partnerships with around 500 companies in India, we provide high-quality HR solutions to clients across the country.**Job Overview**We are seeking an experienced Strategic...


  • Cochin, Kerala, India SBL Knowledge Services Full time

    About the RoleWe are seeking a highly skilled Business Development Manager to join our team at SBL Knowledge Services. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with clients, driving business growth, and ensuring exceptional service delivery.Key Responsibilities:Develop and implement...


  • Cochin, Kerala, India 360Medicare Full time

    About UsAt 360Medicare, we're a dynamic healthcare staffing solutions provider with operations in India, UAE, and the UK. Our mission is to connect exceptional talent with world-class healthcare organizations.We're seeking a seasoned Strategic Talent Acquisition Professional to join our Kochi office team. This role offers an exciting opportunity to drive...


  • Cochin, Kerala, India Right Choice HRM Full time

    About the RoleWe are seeking a highly skilled Strategic Business Advisor to join our team at Right Choice HRM in Kochi.Key ResponsibilitiesAnalyze business processes and financial data to identify areas for improvement.Develop strategic recommendations to enhance clients' business performance.RequirementsMaster's degree in Business Administration, Finance,...