Digital Learning Strategy Manager
4 weeks ago
Key Responsibilities
Implementation of Digital Learning Strategy
- Develop and implement a comprehensive digital learning strategy to support Max Life Insurance's growth goals and strengthen the learning foundation.
- Presentation and reporting to leadership team on progress and performance.
System Development, Testing & Implementation
- Lead the development and testing of new systems, ensuring all functionalities meet requirements.
- Manage vendor relationships and coordinate with IT Digital team to ensure system stability and streamline BAU operations.
Communication, Change Management & Training
- Develop and implement communication plans to stakeholders on system changes and manage employee training programs.
- Oversee stakeholder management across all groups and ensure effective change management.
LMS Configuration & Setup
- Configure the Learning Management System to meet channel needs, including learners, courses, learning journeys, user roles, and permissions.
- Design and implement certification and badge programs, including gamification and leaderboards.
LMS Maintenance
- Maintain the Learning Management System, ensuring operational performance and providing technical leadership.
- Work with LMS providers to stay up-to-date on system specifications and updates.
LMS Integrations
- Integrate the LMS with multiple internal or external systems, configuring and maintaining all integrations.
LMS Reporting & Analytics
- Track progress and performance, designing custom reports for organizational leadership and stakeholders.
- Identify macro patterns and trends in data to improve the LMS and organizational performance.
LMS System Documentation
- Maintain system documentation, including user manuals, processes, features, configurations, and security.
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