Digital Learning Strategy Manager

4 weeks ago


Gurgaon, Haryana, India Max Life Insurance Full time

Key Responsibilities

Implementation of Digital Learning Strategy

  • Develop and implement a comprehensive digital learning strategy to support Max Life Insurance's growth goals and strengthen the learning foundation.
  • Presentation and reporting to leadership team on progress and performance.

System Development, Testing & Implementation

  • Lead the development and testing of new systems, ensuring all functionalities meet requirements.
  • Manage vendor relationships and coordinate with IT Digital team to ensure system stability and streamline BAU operations.

Communication, Change Management & Training

  • Develop and implement communication plans to stakeholders on system changes and manage employee training programs.
  • Oversee stakeholder management across all groups and ensure effective change management.

LMS Configuration & Setup

  • Configure the Learning Management System to meet channel needs, including learners, courses, learning journeys, user roles, and permissions.
  • Design and implement certification and badge programs, including gamification and leaderboards.

LMS Maintenance

  • Maintain the Learning Management System, ensuring operational performance and providing technical leadership.
  • Work with LMS providers to stay up-to-date on system specifications and updates.

LMS Integrations

  • Integrate the LMS with multiple internal or external systems, configuring and maintaining all integrations.

LMS Reporting & Analytics

  • Track progress and performance, designing custom reports for organizational leadership and stakeholders.
  • Identify macro patterns and trends in data to improve the LMS and organizational performance.

LMS System Documentation

  • Maintain system documentation, including user manuals, processes, features, configurations, and security.


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