Restaurant Operations Executive

3 weeks ago


Hyderabad, Telangana, India Accor Full time
Key Responsibilities:
As a Restaurant Operations Executive at Accor, you will be responsible for coordinating and assisting in opening and closing duties, ensuring all settings are completed according to standards and procedures prior to the start of operation. You will also assist management in supervising junior team members and casual labor, ensuring all tasks assigned are carried out on time and according to instruction and departmental standards.

Additional Responsibilities:
Take and record restaurant reservations/cancellations in accordance with departmental standards, reconfirming reservations through phone calls or email on a daily basis. Take food and beverage orders according to guests' requirements and preferences, delivering food and beverage services in accordance with departmental standards and procedures. Ensure all food and beverages are served according to service standards, and up-sell and promote food and beverage offers at every available opportunity to maximize sales revenue.

Requirements:
Secondary/High school education, with additional certification(s) in Food and Beverage being an advantage. Good reading, writing, and oral proficiency in English language, with the ability to speak other languages and basic understanding of local languages being an advantage. Minimum 2 years of relevant experience in a similar capacity, with working knowledge of MS Excel, Word, and PowerPoint.

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