Technology Learning Program Manager
2 weeks ago
This Senior Associate position is part of the HR Learning & Development team at DBS Tech India. The role will focus on end-to-end planning and execution of Technology Learning programs, with the aim of delivering our Tech EVP to all employees in line with our vision of implementing World-class Engineering practices.
Responsibilities:- Partner effectively with HR and business stakeholders to deliver business value through learning programs
- Conduct technology training needs assessments with L&D leads and BU Heads/HRBPs to ensure business outcomes and metrics are explicitly defined
- Propose outcome-focused learning solutions with objectives and mode of delivery (Blended/Online/Classroom)
- Oversee procurement and vendor management in collaboration with dedicated procurement and vendor management teams
- Interact with internal SMEs and external trainers to design curriculum, courses, and assessments
- Manage learning journeys and learner experiences, governing completion of all DBS Tech Academy Learning Roadmaps (courses, badges, certifications)
- Innovate to make learning joyful and impactful
- Bring industry perspectives, trends, best practices, and work actively to change the game
- Exemplify the desired culture and philosophy of DBS Tech India
- Facilitate New Employee Orientation along with senior team members and leaders
- Facilitate Campus Hire Onboarding Program and other allied programs
- Design and deliver custom solutions in Tech/Domain (in consultation with Vendor Partners where required)
Requirements:
- Graduate/post-graduate with a minimum of 8-10 years in learning and development
- Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Deliver, Evaluate
- Excellent Classroom Management and Facilitation Skills delivering programs
- Ability to manage vendor relationships including vendor cost and KPI management
- Communicate effectively at all levels (both internally and externally); ability to work and influence Team members/Stakeholders across different sites globally
- Excellent command over MS Excel, analyze large volumes of data points, identify issues, and recommend solutions
- Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity
- Working knowledge of data & analytics tools such as Qlikview/Power BI/Google Data Studio/Tableau
- Vendor Management (identification, evaluation, empanelment, purchase order-invoice-payment governance)
- Work closely with all internal teams for smooth execution of training programs
- Ensure training records are updated for audits and metrics reported monthly
- Explore automation, data-driven, and digital approaches to augment learning operations
Key Highlights:
- $85,000 - $110,000 per annum
- Regular working hours
- Full-time employment opportunity
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