User Experience Expert
3 weeks ago
About the Role:
- Analyzing and understanding existing systems and working with stakeholders to identify their goals and develop strategies to meet those objectives.
- Conducting user research, testing web pages, and plugins for ease of use and functionality.
- Focus on user experience and interaction design.
- Conducting user research, and creating wireframes, prototypes, and mockups using design and UX best practices.
- Ensuring user requirements are translated into seamless, effortless design that focuses on usability and conversion optimizations.
- Understanding of tools such as Salesforce, Gong, and Gainsight for better user experience.
- Eliciting and documenting client business requirements.
- Developing and improving business processes within technology and business organizations.
- Maintaining relationships with internal customers and using a structured requirements process to assess near-term needs.
- Ensuring change management and communication of change to the team is done in a systematic way for medium-level projects.
- Implementing improvements to processes or products as directed by management.
- Developing a strong awareness and understanding of Thomson Reuters technologies, products, and services in assigned areas.
About You:
- Minimum 4-6 years of experience in User Interface analysis, bridging the gap between business needs and technical solutions.
- Exceptional communication skills.
- Good stakeholder management skills.
- Understanding of the interlinkage of data from different CRM tools, including Salesforce, Gainsight, and Gong.
- Experience with design tools, such as Figma, Adobe XD, and Sketch.
- Idealate new interfaces and create wireframes, prototypes, and mockups using design and UX best practices.
- Decisions involve interpreting data, planning work, or refining methods and techniques.
- Translating requirements for technical solutions based on understanding of how technical solutions impact the business.
- Collaborative, solution-oriented problem-solver.
What's in it for you?
- Joining an inclusive culture of world-class talent.
- Comprehensive benefit plans, flexible and supportive benefits for work-life balance.
- Wellbeing, culture, learning & development, social impact, and purpose-driven work.
At Thomson Reuters, we help our customers pursue justice, truth, and transparency. Together with professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people worldwide.
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