IT Infrastructure Manager
2 weeks ago
Company Overview: ExuberantHR Consulting is a forward-thinking consulting firm that requires a highly skilled IT Infrastructure Manager to lead our technology initiatives.
Estimated Salary: ₹1,200,000 per annum, depending on location and experience.
Key Responsibilities:
- System Monitoring: Conduct periodic tracking and monitoring of defined parameters for the effective functioning of IT systems and network hardware across all locations as per the prescribed standard operating procedures (SOPs).
- MIS Updates: Prepare MIS updates on the operational status of IT systems and network infrastructure and provide the same to the superior.
- Master Maintenance: Prepare and maintain masters of IT systems procured, installed, and in use across all locations.
- Infrastructure Support: Support the maintenance of the IT systems and infrastructure within the Corporate Office in line with a defined preventive maintenance schedule.
- Data Backup: Conduct periodic backups of servers/databases to prevent data loss from any system failure.
- Email Administration: Conduct monitoring and administration of mail servers and exchange of mail on the Blue Dart system in compliance with defined company policies.
- User Support: Provide IT and technology support to users across locations by addressing the queries within defined timelines and escalating in case of non-resolution.
- Performance Feedback: Obtain feedback on the performance of IT systems and infrastructure from the users and communicate the same to the superior.
- Training and Simulations: Support the activities of the function such as preparing material for the IT-related training to employees, arranging and scheduling simulations in the team for response to network outages and breakdowns in the network, etc.
- Software Testing: Test new software and systems.
- Issue Resolution: Coordinate with a relevant in-house team for faster resolution of issues.
Required Skills and Qualifications:
- Programming Knowledge: Knowledge or experience in Python is a must.
- Problem-Solving: Should be a problem solver.
- Communication: Good communication skills.
- Immediate Joiner: Immediate joiner.
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