Technical Documentation Specialist
17 hours ago
Talent500 is seeking an experienced Technical Documentation Specialist to join our Sort and Scan domain team. With a strong background in technical writing, this individual will play a crucial role in helping us take our client-focused services to new heights.
About the Role
- Develop high-quality technical documentation, including procedure manuals, technical specifications, and process documentation.
- Work closely with various departments, including IT, P&E, and Operations, to understand rollout or technical requirements.
- Collaborate with development and support leads to identify documentation repositories, revise and edit content, and determine best solutions for data compilation and centralized storage.
- Research, create, and maintain technical and operational rollout templates, training documentation, and user manuals that adhere to organizational and legal standards.
Requirements
- Bachelor's degree (or equivalent) in journalism, communications, or a relevant technical field.
- Firm understanding of SDLC (systems development lifecycle).
- Previous experience in software development and agile methods of software development and delivery.
- Professional certification (e.g., Society for Technical Communication).
- Experience in using XML tools to create documentation.
Preferred Qualifications
- Two or more years of experience as an effective technical writer.
- Proven ability to quickly learn and understand complex subject matter.
- Experience in writing documentation and procedure manuals for various audiences.
- Superb written communication skills, with a keen eye for detail.
What We Offer
- A competitive salary of $85,000 per year, based on industry standards and location.
- The opportunity to work with a dynamic team of professionals who share your passion for innovation and customer satisfaction.
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