Front Office Associate

3 weeks ago


Bengaluru, Karnataka, India Accor Full time

As a Front Office Associate at Accor Hotel, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:


  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Collaborate with the hotel team to ensure seamless service delivery.
  • Maintain accurate records and reports to track hotel performance.
  • Provide support to the hotel management team as needed.


Requirements:

  • Hotel management graduate or diploma with 0-1 year of experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and hotel management software.


Accor Hotel offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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