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About the Role
The Manager of Continuous Improvement Risk Management plays a pivotal role in ensuring the optimization of risk management processes within the organization. This position is responsible for leading and implementing continuous improvement initiatives to enhance risk identification, assessment, and mitigation strategies across all business functions.
Key Responsibilities
- Foster strong relationships with Admissions Operations teams to ensure alignment and collaboration on business improvement initiatives.
- Oversee a portfolio of admission excellence projects in line with business objectives by leveraging Lean Six Sigma and other process improvement methodologies/techniques to streamline processes and enhance operational performance.
- Lead quality & transformation team members to drive initiatives for Admission Excellence and be the knowledge provider of industry trends, best practices, and emerging technologies in digital transformation, Six Sigma, and CRM.
- Mentor and coach green belt projects, providing guidance on project management methodologies, data analysis techniques, and stakeholder engagement.
About You
We are looking for a highly skilled and experienced professional with a strong background in risk management methodologies, process improvement techniques, and change management principles. The ideal candidate will possess a Certified Black Belt/ Green Belt, CRM knowledge (preferably salesforce), and a minimum of 7+ years of experience in driving operation excellence projects in a fast-paced environment.
About Us
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed.